|
Can I access my stock account online?
Yes. BB&T Online Shareholder Services is available free to all of our shareholders. Enroll in BB&T Online Shareholder Services and select "First Time Visitor".
Back to top
I have lost my stock certificate. How can I get it replaced?
You must first post an indemnity bond, pledging to be fully responsible if the original certificate appears in the future. Once this is done, you may request a duplicate certificate from BB&T. Contact Shareholder Services at 1-800-213-4314 or contact us by email for assistance.
Back to top
How and when are dividends paid?
BB&T's Board of Directors must declare each dividend. When a dividend is declared, it is normally paid on the first day of February, May, August, and November.
Back to top
Who serves as the transfer agent for BB&T shares?
Branch Banking and Trust Company, one of BB&T Corporation's subsidiary banks, acts as the transfer agent for the Corporation's stock. You may contact the transfer agent at 1-800-213-4314, or by mail at:
BB&T Corporate Trust Services
223 West Nash Street
Wilson, NC 27893
Back to top
I have share certificates from a bank that was bought by BB&T. How can I get them converted into shares of BB&T?
BB&T's Shareholder Services department maintains information on all past mergers. To exchange shares in a predecessor company for BB&T shares, typically you must send any certificates along with a signed note containing your request.
Certificates should be sent by registered mail, return receipt requested, and insured for an amount sufficient to cover the bond premium that would be charged to replace the certificates if they were lost or destroyed.
Mail the certificates to:
BB&T Shareholder Services
150 South Stratford Road, Suite 300
Winston-Salem, NC 27104
336-733-3477
1-800-213-4314
Back to top
I have some stock certificates issued by Southern National Corporation. Are they still valid? Do they need to be exchanged for BB&T certificates?
Southern National Corporation certificates are still valid and do not need to be exchanged. Each share of Southern National is equivalent to one share of BB&T Corporation.
Back to top
I have some shares of BB&T to sell, but I do not know their original cost. Can you tell me what my cost basis is?
Unfortunately, no. BB&T's records do not indicate the price paid for any outstanding shares. Whenever you buy or sell shares of stock in any company, including shares purchased through a dividend reinvestment plan, you should keep a record of the purchase price, which you will also need to know for tax purposes.
Back to top
Can I buy or sell stock directly through the company?
No. Purchases and sales must be made through a registered broker. However, if you are a registered holder of at least one share of BB&T stock, additional shares may be purchased through the company's Dividend Reinvestment Plan. Stock must be registered in your name and not in street name to participate in the plan. Shares held in the plan may be sold directly through our transfer agent.
Back to top
Can I receive shareholder information via email?
Yes. If you activated your account through BB&T Online Shareholder Services, log on to your account and select the Change Notification option under the Change Account Information tab from the top navigation bar. Here you may select electronic notification, and sign up to receive an email when your shareholder information is available online. You will then receive an email containing a link that will lead you to your information.
Back to top
How may I change my address on my shareholder account?
You may be able to change your address through BB&T Online Shareholder Services. Select Change Account Information from the top navigation bar. You may also request to have your address changed with a signed notice to:
BB&T Shareholder Services
150 South Stratford Road, Suite 300
Winston-Salem, NC 27104
You cannot change your shareholder address via email.
Back to top
|
