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Security Compliance

 

Check Processing

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Remove the uncertainty from accepting paper checks. Our processing services reduce loss due to check fraud and nonsufficient funds, shorten the time for checks to clear and allow you to meet customer expectations by continuing to accept paper checks.
  • Reduce costs due to returned checks

  • Recoup potential losses due to bad checks

  • Streamline check processing time

  • Give customers the payment option they expect

  • Electronic Check Conversion
  • Check Verification
  • Check Recovery

Our electronic check program converts paper checks into electronic transactions at the point of sale. Processing checks electronically lets you take the customer's paper check and immediately transfer funds through the national Automated Clearing House (ACH) Network. Processing electronic checks allows you to:

  • Give your customers the option of writing paper checks
  • Gain the security and convenience of electronic funds transfers
  • Receive funds electronically from the customer's account to yours through the ACH

Conversion Only
Select conversion-only services, and get alerts for bad checks before you accept them. You continue to handle your returned checks using your internal processes.

Guaranteed Conversion
Choose guaranteed conversion services and get extra protection. In addition to verifying checks, BB&T guarantees you will be reimbursed in full for most returned checks.

With BB&T check verification services you'll reduce the costs associated with returned checks without having to change the way you currently deposit checks at the bank. Check verification lets you know immediately if a customer is presenting a bad check.

  • Scan checks through a check reader at the point of sale
  • Verify immediately through national check verification databases
  • Get instant notification of habitual bad check writers and other potential fraud

Verification Only
Select verification-only services, and get alerts for bad checks before you accept them. You continue to handle your returned checks using your internal processes.

Guaranteed Verification
Choose guaranteed verification services and get extra protection. In addition to verifying checks, BB&T guarantees you will be reimbursed in full for most returned checks.

BB&T check recovery services help make the best of a bad check situation. With CheckTrack, returned checks are automatically re-presented through the Automated Clearing House (ACH) network to quickly collect your funds. This service is today's best alternative to traditional check collections.

Maximum Funds Recovery
  • All eligible checks processed at no cost to you
  • Total face amount for collected items returned to you
  • Collected funds automatically deposited each day
  • Timed attempts increase collection rates
  • Up to two additional collection attempts through the ACH network

Simple to Use
  • Notification of returns in 2 to 3 days, versus 5 to 7 days with normal processing
  • Complete reporting of all submitted, collected and pending items
  • Images of all returns on demand
  • No additional equipment required
  • Nonintrusive to customers


Resources

Understand security requirements and your compliance obligations:
» Security Compliance

Learn how to identify fraud, reduce charge-backs and ensure compliance:
» Merchant Services Reference Kit [3.48 MB PDF]

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Current clients, log on to access reports and review processing information:

Contact Us Request a Merchant Consultant contact you: Email

Speak to a Merchant Consultant: 1-866-238-2420

Request Maintenance on your existing merchant account: Email

Register for Merchant Connection online access: 1-877-672-4228


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BB&T Merchant Services are subject to business type and credit approval and are offered by BB&T Financial, FSB, a subsidiary of BB&T Corporation. Member FDIC.