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Managing Your Business Online Workshops
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What can you do to enhance the success of your business? Attract and retain new customers, improve sales, and increase your market share. The following workshops explain how to identify the best sales strategy, build your brand equity, increase your loyal customer base, and design effective advertising and promotional campaigns. Managing Your Business Online Workshops

Online Workshops

Personalization Strategies to Attract and Retain Customers
Personalized sales and marketing strategies build customer loyalty and increase market share. Learn how to personalize products by offering variations, and services by tailoring them to meet the individual needs of customers.
View Personalization Strategies to Attract and Retain Customers >>

Identifying Your Sales Strategy
A formalized sales strategy is critical to a company's success. Learn how to choose a distribution channel, evaluate the success of competitors' methods, prepare a sales forecast, establish a budget, and hone your sales presentation skills.
View Identifying Your Sales Strategy >>

Building Your Brand
Branding is important even for a small business. It is your company's public image, and can be your most valuable asset. Learn how to assess your reputation, research the competition and develop a unique brand for your company.
View Building Your Brand >>

Promoting Your Business
Without customers, there is no business, so promoting your business is critical. This workshop offers strategies for reaching potential customers, including marketing and public relations campaigns, special offers, and trade shows.
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Advertising Your Business
This workshop looks at the many options available to advertise your business and helps you decide what will work best for your business in terms of budget and reach.
View Advertising Your Business >>

Building a Web Site
Learn what it takes to build an effective and professional Web site. This workshop offers the importance of factors such as quality of content, appealing look and feel of graphics, quick load speed and ease of use, especially of navigation.
View Building a Web Site >>


Visit Your Local Branch
For information about products and services available to your small business, visit your local branch


Workshops are intended to provide general information and do not constitute legal or professional advice.

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