Understand Fees

When you spend more than you have in your account, an overdraft or returned item will occur resulting in a $35 fee. Upon review, BB&T may choose to pay this item on your behalf. If BB&T pays this item, it is called an overdraft. If BB&T does not pay this item for you, it will be returned unpaid and called a returned item.

Overdraft review is an automated process that enables BB&T to consider authorizing and paying items when sufficient funds are not available in your account. This process applies to checking, savings and money market accounts. If BB&T decides to pay the overdrawn items, you will not incur additional returned check fees from merchants, and/or your ATM withdrawals and debit card purchases will not be declined. However, you will be charged a $35 overdraft fee for every item that BB&T pays.

A variety of factors are considered in the overdraft review process including your:

• Account standing
• Deposit frequency
• Overdraft history

Due to a new federal regulation, beginning August 15, 2010, BB&T can no longer consider authorizing and paying everyday debit card transactions and ATM withdrawals that overdraw your account — unless you instruct us to do so.

Examples of everyday debit card transactions include non-recurring purchases such as gas or, groceries, or when you dine out with friends.

Without prior instructions from you authorizing us to consider authorizing and paying everyday debit card transactions and ATM withdrawals that overdraw your account, your account(s) will automatically be "opted out" of our overdraft review process. Unless you opt in, effective August 15, 2010, any everyday debit card transaction and ATM withdrawal that overdraws your account will be declined at merchant or ATM locations, and you will not be able to complete your transaction.

To opt in or learn more, visit BBT.com/overdraftchanges. You can also stop by your local BB&T financial center, or call 1-800-BANK BBT (1-800-226-5228) and select option 1, then 6.

No. The new regulation only applies to everyday debit card transactions and ATM withdrawals that overdraw your account. All other items such as checks will automatically be considered for payment as part of our overdraft review process. If you like, you can request that BB&T not pay checks and other items that would create an overdraft in the future by writing a letter addressed to your local BB&T financial center.

It is your responsibility to know when your account is overdrawn and to immediately repay BB&T or deposit sufficient funds into your account to cover the overdraft and any related fees. As a courtesy to you, BB&T will notify you when an overdraft occurs by mail. We recommend also signing up for BB&T OnLine^® to monitor your account balance 24/7. Through BB&T OnLine you can also enroll in Alerts, and get notified via email or text message about overdrafts and other important account activity.

Unresolved overdrafts may result in additional overdraft activity and related fees as permitted by state law.

An ATM fee is charged when you make transactions at an ATM that BB&T does not own. You may also be charged a fee from the financial institution that owns the ATM you are using. To avoid ATM fees, just use any of the over 2,400 convenient BB&T ATMs free of charge.

Our free automated telephone banking service is available 24 hours a day, 7 days a week. Use our automated service to make funds transfers and access information on your checking, savings, credit lines, credit cards and CDs. Just call 1-800-BANK-BBT (1-800-226-5228).

If you wish to speak with a Client Service Associate, you may be charged a fee. To speak with an Associate, simply press 0 after selecting one of your BB&T accounts. Refer to the table below for fee information.

This is a fee for the general upkeep of your account. If certain balance or direct deposit requirements are met, the fee may be waived.

Transaction activity refers to your monthly combined items such as checks paid, deposits, ACH debits and credits, online bill payments and check card transactions.^* Transaction activity fees may apply if you exceed the maximum allowable combined items for the month. BB&T offers many business checking accounts with a wide range of activity levels designed to fit your business needs.

*Signature (non-PIN) Business Check Card purchases (debits) are not included in the combined item count and do not incur a per-debit activity fee, thus allowing you additional banking transactions without the transaction activity fees.

When determining the balance of collected funds in your account, we will determine and assign a collection period to each item deposited in the account. Certain business deposit accounts (generally those used by large businesses) may incur a monthly charge for the use of uncollected funds.

As a business client of BB&T, we allow your employees to use our financial centers to cash their payroll check. If your employee is not a BB&T deposit client, they will be charged a check cashing fee. You can help your employees avoid this fee by taking advantage of our BB&T@Work program, which provides banking benefits such as checking with no maintenance fee with direct deposit*, free online banking with bill payment, free mobile banking**, loan discounts†, and more.

*No maintenance fee when you set up and maintain a monthly direct deposit or meet balance qualifiers.
**Your mobile carrier's text messaging and web access charges may apply.
†Loans subject to credit approval.

• Providing a source of funds that can be linked to your checking account and transferred between accounts manually or automatically.
• Allowing you to initiate personal transfers of any amount up to your available overdraft protection account balance or credit limit when your checking account balance gets low.

Available overdraft protection^*options include:

• BB&T eSavings
• Constant Credit^**
• BB&T Visa^® Platinum Credit Card ^†
• BB&T Home Equity Line of Credit ^‡

• Business Money Market Deposit Accounts
• BB&T Business Visa^® Credit Card ^†
• Business Advantage Credit Line^**

Each time funds are automatically transferred from your overdraft protection account to your checking account, an Automatic Overdraft Protection Transfer Fee will apply.^†† To avoid the transfer fee, transfer funds from your overdraft protection account to your checking account before an overdraft occurs.

*Overdraft protection is an available service, and interest or finance charges apply for funds transferred from BB&T Constant Credit Accounts, BB&T Visa Platinum Credit Cards and BB&T Home Equity Lines. However, you can minimize these charges by quickly paying off the transferred balances.

**Subject to credit approval.

†Credit cards subject to credit approval. Credit cards issued by BB&T Financial, FSB, a subsidiary of BB&T Corporation and Member FDIC.

‡Loans subject to credit approval. Equal Housing Lender

††Certain product exclusions apply. See a BB&T Relationship Banker for details.

We provide many convenient ways to help you monitor you accounts including:

• Monitor your account balances.
• Transfer funds between accounts.
• View your transaction history.

• Get text message or email account balance and transaction notifications, including low balance alerts.
• Choose the type and frequency of notifications that you receive.

Access your accounts, make transfers and pay bills 24/7.

Just call 1-800-BANK-BBT (1-800-226-5228).

Check account balances, make transfers and more at our over 2,400 ATMs.

Generally, funds are made available to you based on the type of deposit made. When depositing at the teller line, the following availability schedules apply:

• BB&T Checks and Electronic Items – Available to you during nightly processing on the business day that BB&T receives the deposit.
• Non-BB&T Checks, Cashier’s, Official and Government Checks – Available to you on the first business day after BB&T receives the deposit.
• Cash and Wire Transfers – Available to you immediately.
• ACH Items – Available the effective date of the deposit.

BB&T offers full-day banking and any deposit you make during operating hours on a business day will be considered deposited on that day. Any deposit made on a non-business day, such as Saturday, Sunday, or federal holiday, will be considered made on the next business day. In general, for consumer and small business accounts, the first $100 of your deposit will be made available immediately and the remainder according to the schedule listed in the answer to the question "When I make a deposit when are the funds available?" above.

In some cases, the funds you deposit by check may be delayed for up to two business days after the day of your deposit. For these cases, you will be given a total of $200 per deposit held during nightly processing on the business day of your deposit. In other cases, a longer hold may be placed on your deposit. When a longer hold is placed, no funds will be available from your deposit until the hold is released. You will be notified if your availability is delayed and when the funds will be available.

This is the best indicator of the amount of money that you have in your account for making payments and withdrawals. This balance includes adjustments for deposits or other electronic transactions (such as gas station or other point-of-sale purchases), as well as scheduled direct deposits that may not have posted to your account. Some payments may post before deposits if they are originated before the deposit is made.

This is the amount of cash that you have in your account at that point in time. It does not include adjustments for deposits or other electronic transactions such as gas station or other point-of-sale purchases that have not posted to your account.

These are typically electronic or check card transactions that you have made but have not yet posted to your account. Deducting these transactions from, or adding any deposits or credits to your Current Balance, gives you your Available Balance.