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October 28, 2009
The Federal Deposit Insurance Corporation (FDIC) has become aware of fraudulent emails being sent to online banking customers under false pretenses. These emails appear to be sent from the FDIC but are not legitimate. The emails ask recipients to download and open a “personal FDIC insurance file” to check their deposit insurance coverage.
The email and website provided are fraudulent. The FDIC does not issue unsolicited emails to consumers. You should consider the email and website a malicious attempt to collect online banking credentials or other personal and confidential information that could be used to gain unauthorized access to your online banking services or to commit identity theft.
How to Identify the Fraudulent Email
The email subject line will reference an FDIC request similar to: “Check your Bank Deposit Insurance Coverage.” The email tells recipients that they are receiving this message because they are a holder of a FDIC-insured bank account. The message warns that the bank where the account was opened has been officially named a “failed bank” and that the FDIC is taking control of its assets. Recipients are instructed to click the included link to download their personal insurance file from the “official FDIC site.” Again, the email and linked website are fraudulent.
Sample Fraudulent Email
Protect Yourself
Be aware that banking related email phishing scams are on the rise during this time of economic uncertainty and changes to financial institutions. Here are some things you can do to protect yourself:
- Never click on links or attachments in unsolicited emails.
- Delete suspicious email without responding.
- Report fraudulent activity regarding the FDIC to alerts@fdic.gov.
If you think you have responded to this email phishing scam:
Visit your local BB&T branch or call 888-BBT-ONLINE (888-228-6654).
Learn More
For accurate bank closing information, visit FDIC.gov or call 1-877-ASK-FDIC. For more about email and online fraud, visit Privacy & Security at BBT.com
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