Homeowner Payments through Association Services

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Pay Automatically

With BB&T Association Pay, you can have recurring payments debited directly from your checking or savings account held at any US financial institution. Here’s how to get started:

  • Enroll online in BB&T Association Pay (ACH). Your homeowner’s association must be enrolled in our Online Payment System. (If your association isn’t enrolled, you’ll receive a pop-up message when you enter your payment information.)
  • Enroll by mail or fax by completing the Association Pay enrollment form in your coupon book or billing statement, or following the instructions in this generic enrollment form.

Manage Your Association Pay

Pay Online

To make a one-time payment online, use BB&T’s Online Payment System.

Your homeowner’s association must be enrolled in our Online Payment System. (If your association isn’t enrolled, you’ll receive a pop-up message when you enter your payment information.)

  • Pay by card1 with your MasterCard®, MasterCard Debit®, Discover®, Diners Club and JCB.
  • Pay by eCheck1 with a one-time electronic funds transfer by ACH debit from your checking or savings account from any US financial institution.

Pay by Mail

Mail your payment with coupon to:

BB&T
PO Box 628207
Orlando, FL 32862-8207

  • Do not mail cash.
  • You must include an Association Services coupon with every payment.
  • Make checks payable to the legal name of your homeowner’s association.
  • Write your Bill Pay Number (located on your payment coupon) on your check.
  • Write “US Funds” on Canadian checks that are to be processed in US Funds.

Please Note: Non-payment correspondence received by BB&T at this address may be destroyed. BB&T has no responsibility to forward any non-payment correspondence to your homeowner’s association. Please mail separately, all non-payment correspondence to your property management company or homeowners’ association.

Pay at BB&T

We have more than 1,800 financial centers to serve you. Take your Association Services coupon along with your payment to any BB&T location near you.

Need help finding us? Locate the nearest BB&T financial center.

FAQ

Here are the answers to some frequently asked questions about homeowner payments through BB&T Association Services.

How does BB&T receive association payments?

How are association payments processed?

Will BB&T accept post-dated checks?

How do I find out if my homeowner’s association received my payment?

How much is my late fee, and what is the grace period before the late fee is charged?

I am considering making my payments through an online bill pay service. What do I need to know?

How do I set up automatic payments deducted from a checking or savings account?

Do I need a BB&T account to sign up for Association Pay?

How do I cancel or change my Association Pay?

Get Assistance

By Phone
Call us at 888-722-6669 from 9 am to 5 pm ET.
By Email

Send us a message.

By Fax
Fax us at 866-297-8932.
By Mail
General Inquiries:
BB&T Association Services
P.O. Box 2914
Largo, FL 33779-2914

For Payments:
BB&T
P.O. Box 628207
Orlando, FL 32862-8207

Association Services

Contact Us

Send us an email

or call 888-722-6669

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