Benefits of Lockbox Services

Lockbox Services -
Remittance Processing

BB&T Lockbox services turn your company's incoming receivables into usable cash with maximum speed, efficiency, and accuracy. Our Lockbox services reduce mail, processing and check clearing float times, resulting in a reduction in administrative expenses.

Learn about the Standards for Healthcare Electronic Funds Transfers.

AR-BOX Electronic Lockbox

AR-BOX® is our electronic lockbox solution designed for companies that receive a high volume of consumer payments electronically. AR-BOX allows billers to consolidate multiple online bill payment processors into a single customized posting file.

AR-BOX

Convenient
  • Reduce administrative tasks
  • Eliminate manual posting of check and list payments
  • Ensure accurate account posting with online correction capability
Secure Information Management
  • Easy-to-use web-based reporting tools that allow transaction searching
  • Ability to reject or stop payments from posting electronically
  • Multiple levels of access and security
  • Single daily report including payment information from multiple processors
Cost Effective
  • Minimize processing costs
  • Receive consumer payments faster and improve cash flow

Retail Lockbox

Our Retail Lockbox service is ideal for companies receiving large volumes of low dollar payments from customers.

Retail Lockbox

Improved Mail Times
  • Unique ZIP code reduces mail float time*
  • Multiple daily mail pickups
  • Immediate delivery of incoming payments to our lockbox operations center for processing
Fully Automated
  • Your company payments are imaged as your mail is received
  • Payment data is captured to produce a standard text file for data transmission to your headquarters
  • Funds are deposited to your account
Easy Access to Images and Data
  • Daily images viewable over the Internet
  • Next-day, online access to checks, coupons, invoices, and reports
Process Multiple Payment Options
  • Process check payments or online payments
  • Single-source, electronic reporting for all your payment information
Wholesale Lockbox
  • Supports receivables invoice documents that are a mix of traditional wholesale invoice payments and classic check/coupon retail payments
  • BB&T offers wholesale processing using image, OCR, and page scanning technology
  • Includes image data entry for non-scannable documents
Web Exceptions
  • View and accept or reject exception transactions online
  • Provide missing remittance detail online
Accounts Receivable Check Conversion (ARC)
  • Accelerates funds availability by converting eligible checks to an electronic automated clearing house (ACH) transaction
  • Reduces return item losses by expediting funds clearance via ACH transactions instead of paper checks
  • Reduces conventional check processing fees

*Available in some locations

Wholesale Lockbox

Our Wholesale Lockbox service is designed to process high dollar, corporate-to-corporate payments.

Wholesale Lockbox

Improved Mail Times
  • Unique ZIP code reduces mail float time*
  • Multiple daily mail pickups
  • Immediate delivery of incoming payments to our lockbox operations center for processing
Fully Automated
  • Your payments are imaged as your mail is received
  • Payment data is captured according to your setup instructions
  • Funds are deposited to your account
Multiple Service Options

Service options include:

  • Data entry of remittance detail and transmission
  • Foreign check processing
  • Credit card processing
  • Customized options
Easy Access to Images and Data
  • Daily images viewable over the Internet
  • Same-day, online access to checks, invoices, and reports
Receivables Updating

Comprehensive accounts receivable updating through direct transmission, including:

  • Same-day lockbox deposit total
  • Detail reporting of magnetic ink character recognition (MICR) capture from checks
  • Data entry from checks and invoices
Wholesale Lockbox
  • Supports receivables invoice documents that are a mix of traditional wholesale invoice payments and classic check/coupon retail payments
  • BB&T offers wholesale processing using image, optical character recognition (OCR), and page scanning technology
  • Includes image data entry for non-scannable documents
Web Exceptions
  • View and accept or reject exception transactions online
  • Provide missing remittance detail online

*Available in some locations

Get Assistance

By Phone

Call BB&T Treasury Management at 800-810-5625.

By Email

Send us a message.

Contact Us

Send us an email

or call BB&T Treasury Management

at 800-810-5625

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