BB&T Small Business OnLine

BB&T Small Business OnLine is a browser-based banking service. It gives you a free, complete and easy online banking solution for your business. It includes unlimited OnLine Bill Payment, online statements, transfers between accounts and alerts on your account activity and balances. BB&T Small Business OnLine uses the strongest security available to protect your personal information.

You can also get premium services such as Manage Users and ACH & Wire. With Manage Users, you can customize access for up to 10 additional users. With ACH & Wire, you can use ACH to schedule next-day payments, including payroll direct deposit and federal tax payments. ACH & Wire also includes wire transfers to make same-day payments to domestic and international recipients.

BB&T Small Business OnLine makes banking as convenient and efficient as possible for your business.

If you forget your User ID or password, please call BB&T Small Business OnLine at 888-BBT-ONLINE (888-228-6654).

If you wish to change your password, log on to BB&T Small Business OnLine. Go to the Customer Service tab and click "Change Password."

An ACH payment is a payment made through the Automated Clearing House (ACH), a secure electronic network for financial transactions in the United States. ACH payments include direct deposit payroll, federal taxes, business-to-consumer and business-to-business transactions.

With ACH payments, you can reduce your usage of paper checks by paying employees and vendors electronically. You can also avoid late fees and penalties by scheduling payments in advance. Enjoy faster delivery than paper checks with a service that is less expensive than making wire transfers.

First, you must enroll in our premium ACH & Wire service. On the Overview page, choose the ACH & Wire tab. Follow the on-screen instructions to enroll.

A low monthly fee and transaction fees apply.

To change your settlement account, please call our online support number at 888-BBT-ONLINE (888-228-6654).

To cancel the service, please call our online support number at 888-BBT-ONLINE (888-228-6654).

You can view the following BB&T personal accounts with BB&T Small Business OnLine:

• Checking
• Money Market
• Savings
• Credit Card
• Line of Credit (LOC)
• Mortgage
• Personal Loans
• Certificate of Deposit (CD)
• Non-brokerage Individual Retirement Account (IRA)
• Auto, Business and Consumer Loans

You can view all debits and credits to your accounts, as well as check and deposit slip images posted during the last 90 days.

Account nicknames are an easy way to personalize your accounts. Once assigned, they are used to identify your accounts throughout BB&T Small Business OnLine. Nicknames are only displayed within BB&T Small Business OnLine.

Yes. You can also view business accounts for multiple entities/taxpayer identification numbers (TIN). To combine account views, call our online support number at 888-BBT-ONLINE (888-228-6654).

New accounts will be automatically added to your BB&T Small Business OnLine profile. If you do not wish to view the new account online, please call our online support number at 888-BBT-ONLINE (888-228-6654).

There are a variety of ways to find a check or deposit through BB&T Small Business OnLine:

• On the Account History page, you can browse your list of transactions. You can also view and print electronic images of recently posted checks from the last 90 days.
• Also on the Account History page, you can search for a transaction by using the Search tool. The Advanced Search tool lets you search by amount and/or date range.
• On the Statements tab, you can find a specific check or deposit by viewing your online statements. You may select the current statement or search through statements for the past 24 months.

BB&T Alerts allow anyone with a BB&T Small Business OnLine account to receive information on account balances and transactions. With BB&T Alerts, you set up alerts to notify you when select activity occurs on your accounts. You can choose to have your alerts sent to your email and/or mobile device.

It's easy to register for BB&T Alerts:

1. Log on to BB&T Small Business OnLine at BBT.com.
2. On the Overview page, click the "BB&T Alerts" link.
3. In the Alerts Preference Center, choose the Contacts tab. Enter an email address and/or mobile phone number where you would like to receive the alert. Click Save and Continue.
   • You can set up to two mobile phone numbers and three email addresses for your contacts.
4. Enter a nickname for each account or accept the system-generated nickname. Click Save and Continue.
5. A unique verification code will be sent to each contact you have entered. This code will identify your mobile device or email address and associate it with your account.
   • If you enter a mobile device phone number as your contact, a text message will be sent to that device with your verification code.
   • If you have entered an email address as your contact, an email will be sent to that address with your verification code.
6. Verify your contact by entering the verification code exactly as it appears (it is case-sensitive) and click Verify Code.
   • You must enter your verification code to receive BB&T Alerts.
   • You have up to 48 hours to enter the verification code in the Alerts Preference Center. After that time, your code will expire and you will need to request another code.
   • If you prefer to verify your contacts at a later date, your may click Continue to complete enrollment

After following these steps, your registration is complete. Follow the instructions in Alert Settings to set up alerts for your accounts.

Contacts are the mobile device phone numbers and email addresses you designate to receive BB&T Alerts. You can enter and change your contacts in the BB&T Alerts Preference Center on the Contacts tab. You can choose up to two mobile device phone numbers and three email addresses.

Account nicknames protect your account information and they are required for each account. You can create your own unique account nicknames, or use the nicknames that appear by default. Each mobile account nickname must be unique. They can be between one to eight characters in length and can include letters or numbers, but no spaces or special characters are permitted. Your mobile account nicknames will not replace the account names or nicknames defined in BB&T Small Business OnLine.

You have up to 48 hours to enter your verification code in the BB&T Alerts Preference Center. After that time, your code will expire and you will need to request another code. To request a new code, go to the Alerts Preference Center and click Resend for that contact. A new message will be sent to the mobile device or email address with the new verification code.

The table below summarizes the alerts offered through BB&T Alerts:

In addition to your required alerts, the table below summarizes the optional alerts available

Real-time alerts are will be sent to you as soon as the alert is triggered. For example, if you set up an alert for Debit/Withdrawal Threshold Exceeded and then withdraw cash at an ATM over your designated limit, an alert will be sent immediately.

Daily alerts are based on overnight processing. Certain real-time alerts may be delivered again as part of the overnight delivery processing. Please refer to the table below for daily alert notification schedule:

Daily alerts display your Posted Balance, which is the actual amount of money posted in your account, and real-time alerts display your Available Balance, which is the amount of money you have to draw upon. Your Available Balance does not include funds that are being held. For example, only the first $100 of a pending ATM deposit is immediately available and included in the Available Balance.

The Posted Balance is updated once a day, at night, Monday through Friday. The Available Balance can change throughout the day as you make deposits or withdrawals, or use ATMs or your BB&T Check Card.

BB&T places the highest priority on the safety and privacy of your information. To ensure the security of your account information, a number of security features have been built into the BB&T Alerts product.

During the registration process a unique verification code is required to verify your email address or mobile device's phone number. This code associates your email address and/or mobile device's phone number with your account.

Alerts do not contain personally identifiable information, such as your full account number, PIN, or email or personal address. Your User ID and Password will never be included in any of the text messages you receive from BB&T.

BB&T will never send full account numbers or other personal information via alerts. If your mobile device is lost or stolen, no one can access your account without knowing your unique User ID and password. In the unfortunate event that your mobile device is either lost or stolen, report it immediately to your mobile carrier. Then you should immediately log on BB&T Small Business OnLine from your computer and delete that mobile device number from the Alerts Preference Center. You can also call BB&T Phone24 at 800-BANK-BBT (800-226-5228) to delete your mobile device from the contacts listed in the Alerts Preference Center.

If you forget your User ID or password, call our online support number at 888-BBT-ONLINE (888-228-6654).

Your mobile device must be capable of sending and receiving text messages. This includes mobile phones, smart phones and Blackberry devices.

BB&T does not charge you a fee to use or access the BB&T Alerts service. You should contact your mobile provider for information about fees associated with receiving alerts via text messages on your mobile device. Most mobile providers offer plans that include a set number of monthly text messages, or even unlimited text messages.

Yes, you accepted the legal terms and conditions to use BB&T Alerts when you accepted the BB&T Small Business OnLine Services Agreement. If you have any questions about the terms and conditions, please call BB&T Phone24 at 800-BANK-BBT (800-226-5228) for assistance.

The Quiet Times feature allows you to set times during which the BB&T Alerts system will not send any optional text message alerts to your mobile device. Your alerts will be saved and sent once your Quiet Time has ended. You can specify this period of time for each mobile device defined in the Alerts Preference Center. Note: Quiet Times do not impact your required alerts, which are sent real-time.

The Suspend Alerts tab in the BB&T Alerts Preference Center will allow you to temporarily suspend your optional alerts. You may suspend them for a predetermined or open-ended period, reinstating the alert(s) upon your return. Note: Suspend Alerts does not impact your required alerts, which are sent real-time.

You can choose simple text or html email formats. This selection will apply to all email addresses defined in the BB&T Alerts Preference Center.

Mobile carriers typically save undelivered text messages. You will receive the message once your mobile device is turned on. You can always check your alert history by logging on to the Alerts Preference Center and selecting Alert History. All email and text message alerts sent during the past 30 days will be saved in your history.

You can not opt out of required alerts, which are sent real-time. You can stop an optional alert by turning it off for all email addresses and mobile devices listed for it in the Alerts Preference Center.

Your BB&T Alert account settings can be changed in the Alerts Preference Center. You can add, remove or update your email and mobile device phone number contacts, add or remove accounts, and change your account nicknames. Note: You must have at least one valid contact registered for your BB&T Small Business OnLine account to receive required alerts.

If you have not received your verification code, please make sure your email or mobile device phone number is entered correctly in the Alerts Preference Center. If it is, please follow the steps below:

1. Verification via email:
   • If you are using a spam-filter on your email, please check your blocked email list to ensure alerts@message.bbt.com is added as a safe sender so you can accept messages from BB&T.
   • Have the verification code resent to your email by visiting the Alerts Preference Center. Click Resend next to your email address (in the contact list on the top of the screen).
   • If you still do not receive the verification code, please contact BB&T Phone24 for assistance at 800-BANK-BBT (800-226-5228).
2. Verification via mobile phone:
   • Verify your mobile phone is turned on, and able to receive text messages.
   • Have the verification code resent to your mobile device by visiting the Alerts Preference Center. Click Resend next to your phone number (in the contact list on the top of the screen).
   • Contact your mobile carrier and make sure your mobile device is not blocked from sending and receiving SMS messages to and from "shortcodes." 69228 (MYBBT) is a shortcode.
   • If the mobile device is a BlackBerry, confirm with your mobile carrier that you have text messaging service.
   • If you still do not receive the verification code, please contact BB&T Phone24 for assistance at 800-BANK-BBT (800-226-5228).

We are sorry to hear about your mobile billing issue. Unfortunately we are unable to provide assistance with the contract you have with your mobile provider. We strongly encourage you to discuss your calling plan and potential text message use charges with your mobile provider. Most mobile providers have text messaging plans available that include a set number or unlimited monthly text messages. You can log into the Alerts Preference Center and remove your mobile phone number from your contact point list to prevent further charges from occurring.

Mobile phone numbers that have been discontinued or changed owners will be automatically deleted from the Alerts Preference Center. This happens when BB&T receives updates from mobile carriers on changes to mobile phone numbers. If you believe this has happened in error, please call BB&T Phone24 Customer Service Center for assistance at 800-BANK-BBT (800-226-5228).

Yes, BB&T Small Business OnLine allows you to provide customized account access for up to 10 users. Note: You must first enroll in the service prior to adding additional users. Click on the Manage Users tab at the top of the screen. Follow the on-screen instructions to enroll. A low monthly fee applies.

To add a new user, you must have their name, Social Security number, date of birth, home address and a valid email address. This information must be successfully verified before an individual can be added as a user to your BB&T Small Business OnLine account.

Yes, you can give your employees and other users the ability to make bill payments, wire transfers or ACH payments. They can also transfer funds and use many other features that are available in BB&T Small Business OnLine. For your protection, you can also limit each user’s access—what a user can see and/or which activities they can perform. Transaction fees apply.

Click on the Manage Users tab at the top of the screen. From there, you can add users and customize their access by clicking the "Add User" link. Then follow the on screen instructions. Low monthly fees and transaction fees apply.

OnLine Bill Payment is free to all BB&T Small Business OnLine clients.

OnLine Bill Payment is a free service automatically included with BB&T Small Business OnLine. Your bill payments will be sent to the payees you designate. The payments will be made as paper checks or electronic funds transfers. All payments made through OnLine Bill Payment are covered by our OnLine Bill Payment Guarantee.

To use OnLine Bill Payment, you must first create a list of payees—the individuals and organizations who will receive your payments. You will then schedule the date you want your payment to be sent, which is the processing date. If it is sent by check, your payment will be delivered to your payee within five business days of this date. If the payee accepts electronic payments, it will be delivered within two business days. If the payment is made to BB&T, it will arrive on the next business day.

For electronic bill payments, funds from your account are "held" two days before the delivery date to allow for processing. The hold reduces your available balance by the amount of the payment. The funds for your payment must be available on the processing date. However, the funds are not actually withdrawn from your account until two days later, after 7 p.m. ET on the payment delivery date.

For check payments, no funds are held, and your available balance is not reduced on the payment processing date. It is not until the check actually posts to your account that funds are withdrawn. The funds withdrawal date will vary depending on when your payee deposits the check payment. Although funds are not held when your paper-check payment is processed, sufficient funds must be available in your account on the processing date for your payment to process.

After BB&T processes your payment, your Payment History will be updated. You can find it under the OnLine Bill Payment tab. Your payment history provides all the details about your payment, including its status. A processed payment will display as "processed." A payment deleted prior to processing, or a payment that could not be processed due to insufficient funds, will display as "cancelled." Details about the payment method (electronic transfer or paper check) are also available under this tab.

After payments have been processed, you can review all of your payment details. To do this, see your Payment History under the OnLine Bill Payment tab. Your payment history automatically shows the past 30 days of activity. You may also search for payments to a specific payee, from a specific account, or during a specific time period. Your history displays the date sent, account debited, payee name, amount, status and details. Payment details include the payment method: electronic or paper-check.

BB&T uses the fastest means possible to deliver your payments. If your payee accepts electronic payments, we send your payment by electronic transfer. Electronic payments take two days to process and deliver. If your payee does not accept electronic bill payments, we generate a paper check on your behalf and mail it. Processing and delivery of paper checks takes five days.

Yes. Because BB&T wants to deliver your payment as quickly as possible, we establish new electronic connections to payees on a continual basis. Periodically, you may notice that a paper-check payee has converted to an electronic payee. On the other hand, an electronic payee may occasionally convert to a paper-check payee.

Yes. There will be no change to the account features you currently enjoy, if you access your account information through BB&T Small Business OnLine.

A deposit made at a branch at any time during the day will not be credited to your account in time for the 7 p.m. ET bill payment processing cycle.

A payee can be any company, agency, organization or individual with an address that includes a valid U.S. Postal Service ZIP code, including APO/FPO (military) addresses.

Payments can be scheduled up to one year in advance.

Payments can be in any amount up to $100,000.

You may have as many payees as you like. There is no limit to the number of individuals or organizations you may add to your payee list.

You may begin making payments immediately.

There is no limit to the number of payments you may schedule per month.

Payee information can be easily updated. We recommend that you verify your payee information regularly. Paper-check bill payments that are delivered to an incorrect mailing address will be returned to the account holder’s mailing address. If this happens, please update the payee’s address and schedule a new payment.

You may add, remove or edit payees on your list anytime and as often as you wish.

Yes. Bill payments processed as paper checks are available as check images in your online account history, which you can review through BB&T Small Business OnLine.

Our paper-check bill payments are printed by a third party. These checks appear different from your normal checks to help distinguish them from the checks that you yourself write. All bill payment check numbers are six digits, starting with the two-digit prefix "97." Bill payment check numbers are not sequential.

On each paper-check bill payment, the account holder’s name and address is printed as the payor. The payee name and address matches the information you entered in OnLine Bill Payment.

BB&T partners with a third-party provider to process and deliver payments. All support and claims issues are handled by BB&T. All claims and any client service issues should be directed to our BB&T Small Business OnLine support team at 888-BBT-ONLINE (888-228-6654). Support hours are 6 a.m. to midnight ET, seven days a week excluding Christmas Day, December 25.

Yes. All payments can be either modified or deleted up to 7 p.m. ET on the processing date.

Please contact BB&T Small Business OnLine support at 888-BBT-ONLINE (888-228-6654). BB&T Online Support hours are from 6 a.m. to midnight ET, seven days a week, excluding Christmas Day, December 25. Stop payment fees may be charged to your account, per the Financial Services Pricing Guide available at your local branch.

If this happens, call BB&T Small Business OnLine support at 888-BBT-ONLINE (888-228-6654). BB&T Online Support hours are 6 a.m. to midnight ET, seven days a week, excluding Christmas Day, December 25. Our staff will investigate the matter for you and will notify you of the findings. We will refund the payment amount to your account if the issue has not been resolved within 10 business days of receiving the error notice. Please note that those funds will be withdrawn from your account when the case has been resolved and the bill payment is posted with the payee.

As long as the conditions are met for the OnLine Bill Payment Guarantee, BB&T will reimburse you for any late fees or interest penalties. For payments not received, BB&T will stop the payment and refund your account until posting information has been received and verified. You will also receive provisional credit until posting information has been received and verified.

An online statement is an electronic copy of your monthly account statement that can be viewed through BB&T Small Business OnLine. You can also save and print your statement. Online statements contain the same information as your printed statements that you receive in the mail. For legal purposes, a printed version of an online statement is the same as a paper statement mailed through the U.S. Postal Service.

If you have an existing BB&T Small Business OnLine account, you may view online statements for eligible accounts. Current eligible accounts include BB&T retail checking accounts, as well as other deposit accounts that are part of your current consolidated statement. This includes individual statements and consolidated (grouped) statements.

Please note that clients who have requested that their account be hidden in BB&T Small Business OnLine will not see their statement online.

Generally, your statement will be available online within 24 hours after your statement cut-off date. The cut-off date for your online statement is the same as your paper statement. For example, if your paper statement cut-off date is June 26, your online statement will be available on June 27, barring any unusual circumstances.

Online statements are provided to BB&T Small Business OnLine clients free of charge.

Online statements are available through BB&T Small Business OnLine under the Statements tab.

You can view your current statement and up to 24 months of previous statements.

Your online statement is a Portable Document Form (PDF) file, which can be opened with Adobe Reader. If you do not have this software, you can download it at no cost from www.adobe.com.

Under the Recent Statements column, click the "Save PDF" link for the statement that you want to save. The PDF can be opened and printed from your computer.

If you receive check images with your paper statement, check images will also be available with your online statement. Additionally, you can view 90 days of check images through BB&T Small Business OnLine, including the front and back of your check in full size. You can also print these images.

To request a copy of a check or to view a check you can:

• View up to 90 days of check images online through BB&T Small Business OnLine.
• Visit a branch. (Note: Fees may apply.)
• Call BB&T Phone24 at 800-BANK-BBT (800-226-5228). (Note: Fees may apply.)

To request a copy of a statement or view a statement you can:

• View up to 24 months of statement history through BB&T Small Business OnLine.
• Call BB&T Phone24 at 800-BANK-BBT (800-226-5228). (Note: Fees may apply.)

Pending transactions reflect transaction activity and holds affecting your available balance. Transactions in this section include both debits and credits. Some pending deposit amounts may include funds that are being held. Some pending debits may reflect a merchant hold on your account, which may or may not be the final amount posted to your account.

Some merchants request an authorization for a general amount, or an amount they estimate you will spend. The amount authorized can be higher or lower than the actual amount of the transaction. The authorization shows as a pending transaction and places a hold on funds in your account, affecting your available balance. When the transaction posts, your account is charged the actual amount of the transaction and the authorization/hold goes away. Examples include:

• Restaurant or Salon-At a restaurant, an authorization is requested prior to a tip being added. Some merchants estimate a tip amount in the authorization, causing your pending amount to differ from the actual amount you have spent. The final purchase amount posted to your account will include the actual tip that you included.
• Pay-at-the-Pump-At the gas pump, an authorization is requested prior to dispensing fuel. Most pay-at-the-pump gas purchases are initially authorized for $1. Only the actual amount of the purchase will post to your account.
• Hotel/Cruise/Car Rental-At a hotel, an authorization may be made for an amount equal to the entire stay, plus an estimated amount for incidentals. This can also be true for car rentals and cruise lines, which may include deposits and/or other fees.

Certain transactions, such as ATM or Check Card PIN-based transactions, will roll up into a single, summary item.

For example, if you were to make the following purchases using your Check Card and PIN:

• Grocery store $43.00
• Car wash $15.00
• Pharmacy $25.00

Then you would see the following in your pending transaction data:

ATM/PIN/Electronic - Debits: $83.00

Your available balance is the amount you have to draw upon. It includes any pending deposits, purchases and withdrawals, less any holds on your account such as pending ATM deposits which only have $100 of the deposit immediately available. Most pending transactions will post to your account within 24 to 48 hours.

At this time, pending transactions are provided for checking and savings accounts.

BB&T Small Business OnLine is a free service to all BB&T business clients. However, fees may be assessed for using any additional premium services. See the Fee Schedule.

After you select a premium service, BB&T Small Business OnLine service charges will be debited from your account on the first day of the following month. Should this date fall on a weekend or holiday, your account will be debited the next available business day.

Transaction fees are debited from your chosen billing account on the date the transaction is processed.

Yes, monthly service fees are assessed regardless whether a premium service has been used during that billable month.

Yes. BB&T places the highest priority on the security of your personal information. The instant you log on to BB&T Small Business OnLine, before your User ID and password leave your computer, we encrypt them both using 128-bit Secure Sockets Layer (SSL) technology. This security measure ensures that only BB&T has access to your account information. To further protect your privacy while you are using the service, we will automatically log you out of BB&T Small Business OnLine after several minutes of inactivity.

SSL stands for Secure Socket Layer. This technology minimizes the risk of third parties intercepting personal information online. It allows users to establish secure sessions with Internet sites. BB&T Small Business OnLine uses SSL at logon to secure your online banking session.

Encryption is the scrambling of information as it is transmitted back and forth between two points. To decode the information, a key is required. When you request information about your accounts, your request is encrypted and sent to BB&T. We then decode your request and send your information back to you in an encrypted format. When you receive your information, it is decoded so you can read it. Because your account information is being transmitted between you and BB&T, encryption protects your account information so it cannot be intercepted and read by a third party.

It is very important that you properly and securely end each BB&T Small Business OnLine session by clicking Logoff at the top right of the screen. Logging off is the only way BB&T Small Business OnLine knows you have ended your session.

If you leave without properly logging off—by going directly to another website, for example—and then leave your computer unattended, someone else could access your computer and return to your online banking session. At that point, they would have access to your personal account information and could initiate transactions as if they were you.

There are a variety of self-service features available to you through BB&T Small Business OnLine. You can:

• Stop payment on a check
• Reorder checks, deposit slips and other supplies
• Create nicknames for your checking and savings accounts
• View/print/save online statements and check images
• Pay bills
• Transfer payments to credit and loan accounts
• Export your account activity to money management software programs or to a spreadsheet

Yes. You can reorder checks and supplies (deposit slips, covers, etc.) by selecting the Customer Service tab within BB&T Small Business OnLine.

Yes. You can request a stop payment on a check by selecting the link on the Customer Service tab or the Account History page within online banking. (Note: Fees may apply.)

No. Only stop payment requests for checks can be submitted in online banking. To discontinue an automatic debit, please contact BB&T Phone24 at 800-BANK-BBT (800-226-5228) or visit your local branch.

When a merchant scans your check in the store and returns the voided check to you, it's known as a Point of Purchase transaction. Point of Purchase transactions cannot be stopped in online banking. To stop a Point of Purchase payment, please visit your local branch.

A stop payment request will be valid for six months after the request was made. Any renewal request to extend that stop payment beyond six months must be made in writing at your local branch.

For questions regarding your accounts or services, you can send and receive secure messages using BB&T Small Business OnLine. On the Customer Service tab, go to the Message Center and select "Send Message." You can also call Customer Service at 888-BBT-ONLINE (888-228-6654).

When email is transmitted over the Internet, there is a small possibility the message could be intercepted by a third party. To prevent other people from potentially gaining access to your account and personal information, we deliver our messages to the Message Center on our secure site instead of your email address. You can log on to BB&T Small Business OnLine to safely read messages containing your sensitive information.

To access Small Business OnLine, you will need a computer with Internet access and a supported browser.

Small Business OnLine is compatible with both Windows and Macintosh operating systems.

Small Business OnLine is optimized for the latest versions of most browsers, ensuring that your online experience is safe and secure.

Yes. We are able to offer Quicken and Quickbooks through a direct connection with BB&T Small Business OnLine.

The following types of transfers may be performed using BB&T Small Business OnLine services.

Funds availability will depend upon the account type to which you are transferring the money. See the following chart for details.

Unless limited by the account type, you may transfer up to $1 million in a single transfer to another BB&T account.

If you transfer the exact amount due for the current payment, your principal and interest account will be credited in the same amount as if you had mailed in a check.

If the transfer amount is less than a regular payment amount, and the payment is due for the next month, the funds will post as a reduction of the principal amount.

If you transfer more than the current payment due, the funds will be credited in one of two ways.

If the transfer is for more than the regular payment amount but less than two payments, it will post as a regular payment. Any fees that are due will be paid, and the remaining amount will be credited toward reducing the principal amount.

If the transfer is double or more than the regular payment amount, it may post as two payments. Any amount over the sum of two regular payments will first go to pay off any fees that are due and up to $5,000 will be counted towards reducing the principal amount. Any amount over $5,000 will be held in a suspense account.

A wire transfer is an electronic payment service for transferring funds (for example, through the Federal Reserve Wire Network).

Wire transfer payments move money quickly, securely and cost effectively through the payment network. They allow for same-day availability of funds if initiated before the payment deadline. Wire transfers initiated through Small Business OnLine offer significant cost savings versus wire transfers made at financial centers.

First, you must enroll in the ACH & Wire service. Choose the ACH & Wire tab at the top of the page and follow the on-screen instructions to enroll. Low monthly fees and transaction fees apply.