Report an IncidentCall 800-774-8179
BB&T works in partnership with our CashManager OnLine® clients to detect and prevent fraud. Our strategic approach uses security tools, best practices and client education to help you safeguard your information and systems.
Immediately notify BB&T Treasury Management Client Support at 800-774-8179 if you suspect that your company has been a victim of fraud or attempted fraud.
As we work together, remember that BB&T will never ask for your password over the phone, by email or text message.
BB&T takes a multilayered approach to fighting fraud in partnership with you.
Take advantage of the following security tools and security measures to protect your ACH, wire transfers, and check transactions:
BB&T has no liability for any loss, claim, or damage sustained as a result of the use of your organization’s PIN, password or security code, whether this transaction was authorized or not.
Cyber theft occurring with the use of valid credentials is not covered by the bank. Discuss cyber theft with your insurance provider.
Please take the time to review the BB&T Commercial Banking Services Agreement. It includes the following items related to the use of your organization’s security code:
We advise our clients to be especially vigilant to the following kinds of fraud.
Card, ACH and Wire Transfer Fraud
How BB&T Protects Your Accounts from Fraud
We guard your business accounts with:
As a user of BB&T products and services, you have a duty to safeguard access to your accounts, account information, signature stamps, security codes, passwords, or other confidential identification numbers and information.
We recommend that businesses of all sizes establish an online fraud awareness program and conduct regular risk assessments.