We are here to answer your questions and provide support in any way we can. We want to help you achieve economic success and financial security through our products and services. Contact us:
Log on to online banking and send us a secure message. An automatic response email will be sent, confirming receipt of your message. A dedicated BB&T representative will respond to your inquiry within 2-3 business days.
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800-BANK-BBT (800-226-5228) Associates are available 6am until midnight ET.
Hearing Impaired Clients
TDD (TDD compatible equipment required): 888-833-4228
We gladly accept relay service calls at Phone24 number and all of our financial centers.
Please be advised that you or your relay service provider will be required to authenticate your identity prior to being given any information regarding your account.
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