Frequently Asked Questions

Want to know more about BB&T, its products and services? The answers to frequently asked questions about the company, its programs and some of its most popular products can be found in the FAQs below.

• General FAQ
• BB&T OnLine FAQ
• OnLine Bill Payment FAQ 
• BB&T Small Business OnLine FAQ
• Privacy and Security FAQ
• Identity Protection FAQ 
• BB&T Alerts FAQ 
• Corporate Trust FAQ
• Dividend Reinvestments FAQ
• Gift Card FAQ
• Healthcare Savings Accounts (HSA) FAQ
• iPad App FAQ
• Mobile App FAQ
• Mobile Text FAQ
• Mobile Web FAQ
• Mortgage FAQ
• News Media FAQ      
• Shareholder Services FAQ
• BB&T Supplier Diversity Program FAQ