Understand overdraft and other fees and learn how you can avoid them.
A variety of factors are considered in the overdraft review process, including your:
You may choose to opt-in or opt-out of the overdraft review process. This process is different for consumer and business accounts. Please see clarification questions below for each type of account.
BB&T separates transactions into 2 categories when applying overdraft review for consumer accounts:
You have the right to decide if you want to participate (opt-in), or not to participate (opt-out) in the overdraft review process. Participation in overdraft review does not guarantee that the bank will always authorize and pay your transactions and items. The bank retains the discretion to decline payment of items or transactions that will overdraw your account.
One-time or everyday debit card transactions and ATM withdrawals are not automatically subject to the overdraft review process. They are considered opted-out. However, you may opt-in to overdraft review if you want the bank to consider paying these types of transactions. If you opt-in, a fee will apply if the transaction is paid (overdraft fee). The specific fees are disclosed in the Personal Services Pricing Guide. If you do not opt-in, the bank will automatically decline or reject any transaction that would overdraw your account.
To opt-in or opt-out of overdraft review for one-time debit card transactions and ATM withdrawals, you may:
You may revoke your decision at any time by notifying the bank through the same channels listed above. Your decision will be effective the next business day for all transactions initiated after the effective date. Clients who opt-in at a BB&T24 ATM are subject to a different time as disclosed at the ATM.
Checks, ACH, recurring debit card transactions and all other types of transfers and withdrawals are automatically subject to the overdraft review process and are considered opted-in. You may choose to opt-out of the overdraft review process for checks, ACHs and recurring debit card transactions. If you opt-out, all of your checks, ACH, recurring debits and all other transfers and withdrawals will be returned unpaid or declined. Regardless of whether you are opted-in or out, fees will apply when items are presented through overdraft review. A $36.00 overdraft fee or returned item fee may be assessed to your account.
To opt-out or opt-in of overdraft review for checks, ACH, recurring debit card transactions, you may:
You may revoke your decision at any time by notifying the bank through the same channels listed above. Your decision will be effective the next business day for all transactions initiated after the effective date.
At account opening, your business account is automatically subject to overdraft review and considered opted-in. If you wish to opt-out of overdraft review, you must notify the bank. If you opt-out, all of your transactions and withdrawals will be returned unpaid or declined when sufficient funds are not available. Regardless of whether you are opted-in or out, fees will apply when items are presented through overdraft review. A $36.00 overdraft fee or returned item fee may be assessed to your account.
To opt-out or opt-in to overdraft review, you may stop by your local BB&T financial center.
You may revoke this decision at any time. Your decision to opt-out or opt-in to overdraft review will be effective the next business day for all transactions initiated after the effective date.
It is your responsibility to know when your account is overdrawn and to immediately repay BB&T or deposit sufficient funds into your account to cover the overdraft and any related fees. As a courtesy to you, BB&T will notify you by mail when an overdraft occurs. We recommend also signing up for BB&T Online® banking to monitor your account balance 24/7. Through BB&T Online you can also enroll in alerts, and get notified via email or text message about overdrafts and other important account activity.
Unresolved overdrafts may result in additional overdraft activity and related fees as permitted by state law.
Our free automated telephone banking service is available 24 hours a day, 7 days a week. Use our automated service to make funds transfers and access information on your checking, savings, credit lines, credit cards and CDs. Just call 800-BANK-BBT (800-226-5228).
If you wish to speak with a client service associate, you may be charged a fee. To speak with an associate, simply press 0 after selecting one of your BB&T accounts. Refer to the table below for fee information.
|BB&T Phone24 Fees|
|Automated Inquiries||No Charge|
|Elite Gold clients||No Charge|
|Classic Banking clients||$2 per call in excess of five per statement cycle|
|All other clients||$2 per call in excess of two per statement cycle|
|Through BB&T Phone24 automated service||No Charge|
|Through BB&T Phone24 person-to-person||$2 Each|
|In-branch transfers||$2 Each|
Transaction activity refers to your monthly combined items such as checks paid, deposits, ACH debits and credits, online bill payments and debit card transactions.1 Transaction activity fees may apply if you exceed the maximum allowable combined items for the month. BB&T offers many business checking accounts with a wide range of activity levels designed to fit your business needs.
1Signature (non-PIN) business debit card purchases (debits) are not included in the combined item count and do not incur a per-debit activity fee, thus allowing you additional banking transactions without the transaction activity fees.
As a business client of BB&T, we allow your employees to use our financial centers to cash their payroll check. If your employee is not a BB&T deposit client they will be charged an $8 check cashing fee for checks $50 or greater. You can help your employees avoid this fee by taking advantage of our BB&T@Work program1 which provides banking benefits such as bonus rates on savings and select CDs,2 loan discounts3 and more. For @Work accounts, the maintenance fee can be waived when a direct deposit of $100 or more is made each monthly statement cycle.1
1Waived maintenance fee when you set up and maintain a monthly direct deposit of $100 or greater. In addition to direct deposit, other options for avoiding monthly fees are available. Visit your local BB&T financial center or speak to a BB&T representative for details.
2A penalty may be imposed for early withdrawal from CDs.
3Loans subject to credit approval. Equal Housing Lender . BB&T Member FDIC.
Learn about what you can do to protect and monitor your accounts and avoid fees.
Overdraft protection is a tool that can help you avoid overdraft and returned item fees by:
Available overdraft protection1 options include:
Personal Account Options:
Business Account Options:
Each time funds are automatically transferred from your overdraft protection account to your checking account, an automatic overdraft protection transfer fee will apply. To avoid the transfer fee, transfer funds from your overdraft protection account to your checking account before an overdraft occurs.
1Overdraft protection is an available service. Interest or finance charges apply for funds transferred from BB&T constant credit accounts, BB&T Visa® Platinum credit cards and BB&T Home Equity Line of Credit. However, you can minimize these charges by quickly paying off the transferred balances.
2Account balance in your BB&T eSavings, Money Rate Savings or Investor's Deposit Account may not always reflect the amount of available funds for debit card purchases presented for authorization.
3Subject to credit approval.
4Credit cards subject to credit approval.
5Loans subject to credit approval. Equal Housing Lender
We provide many convenient ways to help you monitor you accounts including:
Access your accounts, make transfers and pay bills 24/7.
And you can always call BB&T Phone24 at 800-BANK-BBT (800-226-5228).
Know how and when BB&T makes funds available to you and what the different terms for "balance" mean.
Generally, funds are made available to you based on the type of deposit made. When depositing at the teller line, the following availability schedules apply:
BB&T offers full-day banking and any deposit you make during operating hours on a business day will be considered deposited on that day. Any deposit made on a non-business day, such as Saturday, Sunday or federal holiday, will be considered made on the next business day. In general, for consumer and small business accounts, the first $100 of your deposit will be made available immediately and the remainder according to the schedule listed in the answer to the question "When I make a deposit when are the funds available?" above.
In some cases, the funds you deposit by check may be delayed for up to 2 business days after the day of your deposit. For these cases, you will be given a total of $200 per deposit being held during nightly processing on the business day of your deposit. In other cases, a longer hold may be placed on your deposit. When a longer hold is placed, no funds will be available from your deposit until the hold is released. You will be notified if your availability is delayed and when the funds will be available.
This balance is the amount of available money that you have in your account for making payments and withdrawals. This balance includes adjustments for deposits or electronic transactions (such as check card purchases) that were sent for authorization, but have not yet posted to your account. It does not include any checks written by you, online bill payment checks, or other debits that have not been presented to BB&T for payment.
This is the balance after all transactions have been posted to your account at the end of each business day.
These are typically electronic or check card transactions that you have made but have not yet posted to your account. Deducting these transactions from, or adding any deposits or credits to your posted balance, gives you your available balance. You should be aware that funds being held for electronic transactions previously sent for authorization are held for three business days. If the transaction is not submitted within those three business days, BB&T will release the amount being held.