"Heartbleed" Bug Vulnerability

You may have seen news stories about the “Heartbleed” bug, which has created software security vulnerability within websites using OpenSSL technology.

We are aware of this issue and completely understand your concern. At this time, BB&T’s online systems have been tested and show no vulnerability to this bug. BB&T does not run the affected OpenSSL software on our websites, and we regularly review our systems to address security issues. Multiple layers of security safeguards are in place to protect your information and financial assets.

As an individual consumer, you can help protect yourself and your personal information by using unique IDs and passwords on the various websites you visit, as well as adopting the following password security best practices:

  • Change your password frequently.
  • Use a password that contains at least eight characters.
  • Include, at a minimum, letters and numbers in your password.
  • Don't leave passwords where others can find them.
  • Never share your password.

For more on how BB&T protects you and what you can do to safeguard your account and personal information, visit BB&T’s Security Central at BBT.com/security.


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