Online Banking

BB&T Alerts

Alerts can help you keep tabs on your accounts. Receive account alerts by email or text message. The service is free1 with an online banking account and only takes a few minutes to set up.


With BB&T Alerts you can:

  • Set up alerts to notify you of select activities on eligible accounts
  • Use balance-limit alerts to help prevent overdraft fees
  • Receive alerts either by email or text message on your mobile device
  • Set quiet times to your mobile text alerts
  • Choose to receive alerts in Spanish or English

Alert Types

Set alerts on the account activities most important to you:

  • Balance and deposit alerts help you track how much money is in your account
  • Automatic security alerts notify you of important changes to your accounts
  • Bill Pay and Transfer alerts keep you up to date on your transactions
  • Credit card alerts can make managing your credit spending easier


Ensuring the security of your personal information is a top priority for us. At BB&T we are committed to making sure:

  • Your personal information is protected by advanced encryption technology to prevent unauthorized access
  • BB&T Alerts service uses the same security as BB&T OnLine
  • BB&T Alerts do not include any personally identifiable information

Getting Started

  1. Log on to BB&T OnLine from the BB&T home page and click the ALERTS tab to register for Alerts
  2. Enter an email address or mobile phone number
  3. Customize your alerts for each account and you are ready to go


Here are the answers to frequently asked questions about BB&T Alerts:

Getting Started

Using Alerts


Get Started

To sign up for Alerts, log on to BB&T OnLine and go to the Alerts tab.

Get Assistance

By Phone

Call us at 888-BBT-ONLINE (888-228-6654).

By Email

Send us a message.


Account Details

Online Banking

Contact Us

Send us an email

or call 888-BBT-ONLINE



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