OnLine Bill Payment

BB&T OnLine Bill Payment, free with your online banking account, can save you time and money. Pay bills online and skip paper checks and stamps. Set up your payments in minutes.

Why Pay Online?

  • Get guaranteed delivery of electronic and paper checks.1
  • Pay unlimited bills and payees.
  • Schedule one-time and recurring payments.
  • Set up your monthly bills to be paid automatically.

Easy Access

Paying your bills has never been more convenient. You can pay your bills securely anytime, anywhere. Just pick the option below that works best for you.

Access OnLine Bill Payment through:

  • BB&T OnLine®
  • BB&T Small Business OnLine®
  • BB&T Mobile App
  • BB&T Mobile Web
  • Quicken®
  • Quickbooks®


  • It's simple. Just select the day you want your payment sent.
  • It takes only two business days for your payment to be delivered if your payee accepts electronic payments.
  • We guarantee delivery of a paper check within five business days, if your payee does not accept electronic payments.
  • It takes only one day for your payment to be delivered, if you are sending a payment to BB&T.
  • There is no limit to the number of individuals or organizations you may add to your payee list.
  • There is no limit to the number of bills you can pay each month.

Pay any company, agency, organization or individual with an address that includes a valid U.S. ZIP code, including the following:

  • All U.S. addresses
  • Any U.S. territory address
  • APO/FPO (military) addresses
  • Payments can be any amount up to $100,000.
  • Payments can be scheduled up to one year in advance.
  • You can make as many payments as you like, with no monthly limits.
  • OnLine Bill Payment is a free service.
  • Accessing your accounts online through Quicken may carry a small monthly service charge.
  • For business clients, accessing accounts through QuickBooks may also carry a small charge.
  • We send your payments through a secure electronic delivery system.
  • We reimburse you for any fees you incur due to late delivery.1
  • We handle all payment claims on your behalf.


How much does it cost to use BB&T OnLine Bill Payment?

How does OnLine Bill Payment work?

How do I make payments?

When do the funds for a payment leave my checking account?

How do I know when a payment has been processed?

How can I review my bill payments after they have been processed?

How much bill payment history can I view online?

How do you determine what bill payments can be delivered in 2 business days and what can be delivered in 5 business days?

Can a paper-check payee be converted to an electronic payee?

Will my overdraft protection work with this service?

Can I schedule a bill payment to be processed today using funds that were deposited today?

Who can I send payments to?

How far in advance can I schedule a payment?

How large or small can a payment amount be?

How many payees can I have?

How many payments can I schedule during a single month?

How should I enter the payee address and account number information when I set up the payee?

What if a payee address or other payee-account information changes?

Can I update my payee list and, if so, how often?

Can I get a copy of a paper–check bill payment?

Why do paper check bill payments look different from my normal check images in my online account history?

What address is printed on paper check bill payments?

Does BB&T use a third party to process payments?

Can I modify or delete a scheduled payment that has not yet been sent?

How do I stop a payment that has already been sent?

What can I do if I am notified that one of my payments was not received?

What happens if my bill payments are late or not received?

Get Started

To sign up for OnLine Bill Payment, log on to BB&T OnLine and click the bill payment tab.

Enroll Today


Enroll in BB&T OnLine.

By Phone

Call us at 888-BBT-ONLINE (888-228-6654), 6 a.m. to midnight ET

Visit a BB&T Financial Center

Get Assistance

By Email

Send us a message.


Account Details

Online Banking

Contact Us

Send us an email

or call 888-BBT-ONLINE



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