Report an Incident
Credit cards are convenient and accepted by most stores. They can free you from carrying cash or checks, but there are some risks associated with them. Here are some guidelines to help protect your credit card activities.
Keep Your Card Information Safe
Develop Good Habits for Using Your Card Securely
Keep these guidelines in mind to prevent anyone else from using your card improperly:
If your credit card details are compromised, call the card issuer immediately. BB&T clients should call 800-BANK-BBT (800-226-5228).
By law, once you report the loss or theft, you have no further liability for unauthorized charges. In any event, your maximum liability under federal law is $50.
If the scam claimed a connection to BB&T, please also report it to BB&T Internet Fraud.