If you suspect your personal information has been stolen or you see suspicious account activity immediately call BB&T Phone24 at 800-BANK-BBT (800-226-5228) for assistance.
If your mobile device is lost or stolen:
- Report it immediately to your mobile carrier.
- For added protection, log on to online banking from your computer, change your password and disable your alerts.
- If you do not have access to your PC or cannot log on to online banking from a secure location, you may call BB&T Online Support at 888-228-6654 to have your password reset and your alerts disabled.