Report an Incident
Phishing scams trick you into providing your confidential information, which is then used to access your accounts. Typically this kind of fraud involves an email, text message or pop-up window claiming to come from an official source.
A scammer, posing as a trusted company or individual, sends you an email asking you to confirm or update your information. Often, a link will be provided in the email for your convenience. However, the link takes you to a fraudulent website where all of the information you enter—online banking passwords, Social Security numbers, account numbers and more—is recorded for the purpose of defrauding you.
Here are some steps you can take to fend off phishing scams:
If you responded to a phishing email, text message or pop-up window and revealed your account information, contact your financial institution immediately.
BB&T clients can call 800-BANK-BBT (800-226-5228).