Mobile Banking

Securely bank on your schedule with our mobile app, text and web.

  • Check balances
  • Transfer money
  • Pay bills
  • Deposit checks

Fees from your data carrier may apply.

    More Info

    Mobile Text

    Use text messaging to securely access and manage your accounts.

    • View available balance
    • Transfer money between accounts

    Review transaction history


    English Mobile Quick Codes: BAL for balance, TRA for transfers, LAST for transaction history, INFO for a list of all the quick codes, STOP to opt out, START to resume alerts, and HELP for quick code help


    Spanish Mobile Quick Codes: SAL for balance, TRANS for transfers, ULT for transaction history, INFOR for a list of all the quick codes, CAN to opt out, INSC to resume alerts, and AYUDA for quick code help

    Mobile Web

    Securely access and manage your accounts from your mobile browser.

    • Pay bills
    • Check account balances
    • Transfer money
    • Review detailed account history
    • Search for transactions by check number, amount or date range
    • Find your nearest branch or ATM

    Mobile App

    Quickly and securely manage your accounts on your Android or Apple® device.

    • Check balances
    • Pay bills and transfer money
    • Deposit checks
    • Find the nearest branch or ATM
    • Contact customer service

    First Time Logging On?
    You'll be required to answer your online banking security questions (Example: What is your pet's name?).

    Mobile Security

    BB&T is committed to protecting your information and assets by ensuring that we:

    • Use a multi-layered security approach to our registration and authentication process to prevent unauthorized access to account information.
    • Never ask for confidential information in our mobile products.
    • Encrypt your personal information when storing or transmitting data via Mobile.
    • Mask sensitive data like account numbers when possible.

    Mobile Enrollment

    To get started you need a BB&T OnLine® user ID and password with set security questions. Simply download the app or go to to log on with user ID and password. You'll be asked a security question the first time you log on.


    For Mobile Text, follow these steps:

    1. Ensure that your mobile phone is ready to receive text messages.
    2. Go to or open the app and log on.
    3. Go to More and Activate Mobile Text.
    4. Enter and confirm your mobile number.
    5. Check for a verification text from MYBBT (69228).
    6. Text back YES to verify your new number.
    7. Look for your confirmation text.

    A welcome text confirming your enrollment will be sent to you.

    Terms and Conditions