Retail customers wanting to know about BB&T credit cards can call the Retail Credit Card Products Customer Service number at 800-476-4228, or contact us using the form below. For more information about BB&T Visa Business, Corporate, or Purchasing Cards, please call us at 800-397-1253. You may also reach us using the form below. To apply for any of the BB&T family of Visa cards, please visit your nearest branch or call your relationship manager. Please note that BB&T currently only issues credit cards to residents of Alabama, Florida, Georgia, Indiana, Kentucky, Maryland, North Carolina, South Carolina, Tennessee, Virginia, West Virginia, and Washington, D.C. Please fill out the form below and click the Submit button. All fields in bold and marked with an * are required fields. Do not use this form to report a lost or stolen card or to report suspicious transaction activity. Please call 800 BANK BBT (226 5228).