The antivirus software on your PC guards against viruses, but it doesn't protect your identity on the internet. Prevx SafeOnline—provided free of charge—creates an extra layer of security for the passwords, account numbers and other personal details you provide when conducting business or having fun online.

Prevx SafeOnline helps protect the personal information you share on the internet, things such as login IDs, passwords, account numbers, credit card numbers, social security numbers—even identifying details such as addresses and dates of birth. Criminals target this data with phishing schemes and malware attacks, but Prevx SafeOnline fights them off.

Prevx SafeOnline:

• Checks the sites you visit to make sure they are genuine
• Checks that you are entering your login details into the correct site
• Helps guard your personal data—even after a malware attack

Yes.  Prevx SafeOnline gives you added protection that’s not found in typical antivirus software. But it does not fix or remove viruses and malware like antivirus software does. For that, Prevx is offering BB&T customers Prevx 3.0 Internet Security—which specializes in detecting and removing the latest threats (see below)—at a discounted price.

Protection:	Antivirus Software	Prevx SafeOnline
Prevents login details from being stolen by malware on your PC
Alerts you if a website you’re accessing is ‘phishing’ for data
Alerts you if malware tries to send you to a malicious website
Prevents malware from copying the information on a webpage
Detects new and existing malware and viruses on your PC
Removes malware and viruses from your PC		*
Advises if your OS or browser are not fully secure or up to date

* For malware and virus removal, upgrade to Prevx 3.0 Internet Security.

No. The download file is less than 1 MB, so it arrives in seconds. And once installed, the software is extremely light, with minimal impact on the speed of your PC. In addition, the software maintains a real-time link to Prevx so you never have to worry about updates. It’s always up-to-date with the latest threats.

The software will run effectively on most systems. For best performance, Prevx recommends these minimum specifications:

• 10MB of free hard disk space
• 128MB of RAM
• Intel Pentium/Celeron family, AMD K6/Athlon/Duron family or compatible processor
  

Supported operating systems: Windows 2000, Windows XP, Windows 2003, Windows Vista, Windows 2008 and Windows 7 (32-bit and 64-bit).  Mac will be supported in the near future.

Supported browsers: Internet Explorer (versions 5/6/7/8), Mozilla Firefox (versions 1/2/3), Google Chrome (versions: 2/3), and Opera (versions: 9/10).

No. Prevx SafeOnline is easy to set up and run. It takes just a few seconds to download and install, after which you will be fully protected.  Once installation is complete, an information page will be displayed explaining how to use the software.

Yes Admin rights are needed to install the software.  Home users typically already have Admin rights on their PCs, but users installing on a network might need to contact the administrator.

Try installing the software once more.  If you are still not able to install it, contact Prevx support.

This most often occurs when Prevx SafeOnline has been installed on a network, such as at work or a business. Because the software uses the internet to get the latest threat information and to run scans, it needs your proxy settings to establish the needed connection. Typically, your proxy settings are your network username and password, but if you’re not sure, contact your network administrator.

It’s unlikely you’ll ever want to uninstall Prevx SafeOnline.  But if you wish to do so, follow these steps:

• Open Control Panel
• Select “Add or Remove Programs”
• Select Prevx from the list
• Click “Remove”

Once the above steps are complete, restart your PC to fully reset your system.  If you wish to reinstall Prevx SafeOnline sometime later, feel free to do so.  There are no restrictions.

No.  The software is designed to be unobtrusive, alerting you that a website is secure via a tab that appears above your browser’s URL bar.  Your surfing will only be disrupted if the software identifies a threat, in which a warning message will be displayed.

The blue tab is the default state for all standard (HTTP) websites.  When the blue tab is displayed, Prevx SafeOnline is protecting you against malicious websites which may try to install viruses, adware, etc., on your PC, or which might be fraudulently trying to get you to enter personal or banking details (a practice called phishing).

The green tab is the default state for all secure (HTTPS) websites, such as online banking tools and online shopping checkouts.  This mode completely secures your browser, increasing the protection of your personal information even if your PC is infected with malicious software.  When this tab is displayed, Prevx SafeOnline is protecting you against all forms of online fraud, including keyloggers, screen grabbers and other kinds of attacks.

The password protection feature is available for Internet Explorer users and adds an extra layer of protection from phishing.  When you enter a password on a secure (HTTPS) website, Prevx SafeOnline will ask if you want to protect the password for use only on that website (or on multiple, specific websites). You’ll also be asked if you want to save and protect your HTTPS passwords automatically in the future. [If you choose to turn off password protection, you can turn it back on by selecting the Reset button on the Prevx SafeOnline console.]

Due to the configuration of Firefox, Google Chrome and Opera, it is not currently possible for Prevx SafeOnline to prompt users of these browsers to protect their password when they are accessing a website.  However, users of these browsers can manually protect their passwords using the Prevx SafeOnline credential protection feature.

Prevx SafeOnline never stores your password. Instead, an irreversible mathematical calculation called a Hash is used to create an equivalent of your password, which Prevx SafeOnline uses to confirm that your password is only sent to websites for which it is intended.

No. The software updates automatically.

A Prevx SafeOnline user guide is available on the Prevx support website.

The security review report is displayed in your browser when Prevx SafeOnline detects an issue with your PC security.  It explains the current state of your operating system, browser and security software, and recommends any steps you should take to ensure your PC is fully secure.  The report also lists any infections on your PC and suggests corrective actions.

When Prevx SafeOnline identifies a phishing website, it is recommended that you block the website, stop any in-progress downloads and close the browser. If you think the site should be a legitimate one but you followed a link to access it, the problem might be with the link, in which case you can try again by opening a new browser and manually typing a URL you know is valid.

You likely stored and protected these particular credentials for use with a different website, so Prevx SafeOnline is alerting you that you might be inadvertently entering them at the wrong site. Or you may have been re-directed to a fake website that’s out to fool you and steal whatever credentials you enter.  Choose “Close” to not go to the website, or “Allow” to go there.

Prevx 3.0 Internet Security specializes in detecting and removing the latest viruses. It is extremely light and fast, so it doesn’t slow down your PC like other antivirus software. And since it includes Prevx SafeOnline, you get comprehensive protection for both your PC and your personal information.

You can use Prevx 3.0 Internet Security to replace your existing antivirus software, or run them side by side. Prevx software is compatible with all leading antivirus software.

Yes. If you already have Prevx SafeOnline installed, you can purchase Prevx 3.0 Internet Security via the ‘buy’ option on the SafeOnline software console.  This will upgrade your SafeOnline version with Prevx 3.0 Internet Security. No new download is required.

Prevx is a leading supplier of PC security products.  Its products are designed to be fast, effective and easy to use, while providing a high level of protection for PCs and the information users share on the internet.

Prevx Limited is a privately held company founded in 2001 and headquartered in the U.K, with facilities in the U.S. and Europe. The Prevx family of security software products now has over 12 million users worldwide.