BB&T Visa Gift Cards

The BB&T Visa Gift Card is a prepaid card, not a credit card. The value of the card is limited to the amount of money loaded on the card by the purchaser. It carries the Visa logo, like any Visa credit or check card, but because it is a prepaid card, your spending is limited to the amount of money placed on the card by the purchaser. The BB&T Visa Gift Card allows you to buy what you want, when you want, at millions of merchants where Visa debit cards are accepted.

Using your BB&T Visa Gift card for a purchase is similar to using any Visa card. Each time you use your card, the purchase amount is automatically deducted from your available balance. Knowing your balance before you shop will ensure your card is accepted. You can check your balance anytime by visiting BBT.com/giftcard or by calling 866-594-2076.

Visit your local branch to purchase the Gift Card.

Yes, BB&T Visa Gift Cards are sold only to BB&T clients.

BB&T Visa Gift Cards can be purchased in any dollar amount you choose from $25 to $500.

Yes, there is a sales fee of $3.95 for each BB&T Visa Gift Card purchased.

If the BB&T Visa Gift card you sent is not received within a reasonable time, please call 866-594-2076 for assistance.

To ensure that our clients receive efficient service when they visit a local branch, we recommend that all orders of more than 10 Gift Cards be processed as bulk orders. Bulk orders are shipped directly to your home or office, or can be delivered to your your local financial center for pick up.

BB&T offers the BB&T Visa Reward Card for businesses wishing to provide a "thank you" or incentive to clients or employees. To place a bulk order, please call or visit your local branch. Your BB&T Visa Reward Cards may be shipped directly to your business.

Yes, you can still use your BB&T Visa Gift Card even though your name does not appear on the card. Make sure you sign the back of your BB&T Visa Gift Card because merchants may validate your identity by comparing the signature on the back of your BB&T Visa Gift Card with the one on the receipt.

Even though your BB&T Visa Gift Card does not have your name on it, you must still sign your name on the receipt when you make signature-based purchases. Be sure to sign the back of your card.

The original value of your BB&T Visa Gift Card should be noted on the card carrier. You can also check the available balance on your card by visiting BBT.com/giftcard or calling 866-594-2076.

Yes, that's the best feature of the BB&T Visa Gift Card! You can use your BB&T Visa Gift Card at millions of locations where Visa debit cards are accepted.

No, you cannot use your BB&T Visa Gift Card to access cash at an ATM or through a cash advance.

No, you cannot use your BB&T Visa Gift Card to access cash. The BB&T Visa Gift Card does not have a "cash back" feature.

Yes, after 12 months of inactivity, there is a $3 monthly maintenance fee. In addition, there is a $15 card replacement fee. Please see the BB&T Card Cardholder Agreement for complete details.

To check the available balance on your BB&T Visa Gift Card, visit BBT.com/giftcard or call 866-594-2076.

When paying for a purchase with your BB&T Visa Gift Card and a second method of payment:

1. let the merchant know in advance you will be using two methods of payment
2. present the card in advance and state the amount to be deducted
3. pay the merchant the difference with a second form of payment - cash, check or credit/debit card.

You may select either option. If you choose credit, you will be asked to sign the sales receipt. You may also call 866-594-2076 to obtain your PIN so you can perform debit or PIN-based transactions.

Using your BB&T Visa Gift Card signifies that you accept the Terms & Conditions.

Yes, however you must first register your card, by visiting BBT.com/giftcard. When you make your online purchase or phone purchase, be sure to use the same name, address and phone number you used when you registered your card.

Yes. However you must give your card to the station attendant and state exactly how much you want to purchase. The BB&T Visa Gift Card cannot be used to pay at the pump.

Yes. However, you should be aware that many restaurants factor in an automatic tip or other expenses above the purchase amount when authorizing card purchases. If your bill, plus the estimated tip or other expenses, exceeds the balance on the BB&T Visa Gift Card, it may be declined. If this situation occurs, ask the merchant to deduct a specific amount from the card and use another method of payment for the balance.

No, the BB&T Visa Gift Card cannot be used for car rentals, airline tickets or hotels.

If a transaction is declined you should first check your balance on the card by visiting BBT.com/giftcard or by calling 866-594-2076. If your transaction was declined even though there were sufficient funds on your card, call 866-594-2076 for assistance.

You may need to present your BB&T Visa Gift Card at the time of merchandise return. If the merchant's return policy allows it, the merchant will credit the amount of the purchase back on your card. Remember to save your receipt and the card even after you have spent all the funds in case there are any merchandise returns.

A merchant may cancel the transaction at your request. However, if the merchant has already obtained an authorization for your transaction, funds equal to the authorization amount will not be available for purchases for three to seven business days.

Report lost or stolen cards immediately by calling 866-594-2076. You will need to have the card number to cancel the card and issue a replacement. Keep a record of the BB&T Visa Gift Card number in a safe place, separate from the card, so that you will have the appropriate information to report a lost or stolen card.

You can make purchases using your BB&T Visa Gift Card until the value of the card has been depleted or until the "good thru" date shown on the card.

Keep your card, even after the balance is depleted, in case you need to return any purchased items. You may be asked to present the card when returning items purchased with the card.

If you have a balance remaining on your BB&T Visa Gift Card, you can request to have a check issued for the balance or a replacement card, minus the processing fee, mailed to you.

If prior to the good thru date, use the balance of the card at a merchant that will allow you to use two forms of payment. You can then ask the merchant to take the amount left on the BB&T Visa Gift Card and pay the difference of the purchase total with another form of payment.