A payee is a company or individual that you want to pay using BB&T OnLine® Bill Payment. Any company, agency, organization or person with a valid address and 5 digit U.S. ZIP code can be a payee. This includes APO/FPO addresses.
You can add as many payees as you like in OnLine Bill Payment. Once you add a payee, you can begin making payments to them immediately
When you make an online bill payment, BB&T sends the payment electronically whenever possible. If the payee can not receive electronic payments, BB&T prints a check and sends it via U.S. Mail.
You can add, edit or delete payees from the Payee screen:
Payee Frequently Asked Questions:
Who can I pay using OnLine Bill Payment?
You can pay anyone in the United States with a valid address and 5 digit U.S. ZIP code - including APO/FPO addresses. You can not make bill payments to addresses outside of the United States.
We recommend against using this service to make state and federal tax payments and court-ordered payments.
What fields are required when adding a Payee?
The following fields are required:
How should I enter an account number?
What should I enter in Address 1?
Enter the address as it appears on the bill or statement. If you do not have a bill/statement, you may type the street address or P.O. Box where you want to send the bill payment.
What should I enter in C/O or ATTN field?
This field is optional and will default to None. Use this field to direct the payment to a specific person or department. IF the ATTN or C/O radio button is selected, an input field will display to the right of the label to allow you to enter a name or department (e.g. ATTN Mortgage Processing Department).
How should I format the phone number?
Enter the full ten-digit number without any dashes or parenthesis.
What is a Payee Nickname?
This is an optional field used to help you identify payees in BB&T OnLine.