Online Banking

BB&T Alerts

Alerts can help you keep tabs on your accounts. Receive account alerts by email or text message. The service is free1 with an online banking account and only takes a few minutes to set up.

Features

With BB&T Alerts you can:

  • Set up alerts to notify you of select activities on eligible accounts
  • Use balance-limit alerts to help prevent overdraft fees
  • Receive alerts either by email or text message on your mobile device
  • Set quiet times to your mobile text alerts
  • Choose to receive alerts in Spanish or English

Alert Types

Set alerts on the account activities most important to you:

  • Balance and deposit alerts help you track how much money is in your account
  • Debit alerts notify you when your specified withdrawal/debit amounts are exceeded
  • Automatic security alerts notify you of important changes to your accounts
  • Bill payment alerts keep you up to date on your transactions
  • Credit card alerts can make managing your credit spending easier

Security

Ensuring the security of your personal information is a top priority for us. At BB&T we are committed to making sure:

  • Your personal information is protected by advanced encryption technology to prevent unauthorized access
  • BB&T Alerts service uses the same security as BB&T Online
  • BB&T Alerts do not include any personally identifiable information

FAQ

Get answers to frequently asked questions about alerts.

What are BB&T Alerts?
What alerts can I sign up for?
When are my alerts delivered?
Are alerts secure?
Are there fees associated with alerts?

Get Started

To sign up for Alerts, log on to online banking. Under the Customer Service menu, select Manage My Alerts.

Get Assistance

By Phone

Call us at 888-BBT-ONLINE (888-228-6654).

By Email

Send us a message.

Resources

Account Details

Contact Us

Send us an email

or call 888-BBT-ONLINE

(888-228-6654).

Locations

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