BB&T OnLine

BB&T OnLine^® is a web-based service that provides you a safe and convenient way to do your banking. You can bank online from anywhere you have Internet access. With BB&T OnLine, you can check balances, transfer funds, view images of deposit slips, posted checks and statements; pay bills; send and receive secure messages; order checks and supplies; and much more.

BB&T OnLine is a free service to all BB&T clients. However, you may incur a service fee if you choose to use optional features such as accessing your accounts online through Quicken or QuickBooks. See the table below for a description of monthly fees.

Yes. You must be a BB&T OnLine client and have Quicken or QuickBooks software installed on your computer. You can then use the software to download your account information, transfer funds, and pay bills. Please note that there may be a monthly access fee associated with using these additional products.

Click the Enroll link, located above the User ID box on the left hand side of the BB&T home page. You will need your ATM or Check Card along with your Social Security number or a valid BB&T account number (ex. Mortgage, Car Loan, Credit Card, MyLink, Ready Access, etc.). Follow the prompts for a quick enrollment that should take you less than five minutes. When your enrollment is complete and you have been approved, you will have immediate access to BB&T OnLine and free Online Bill Payment.

If you forget your password, you can reset it online by clicking the Forgot Password link in the Logon box on the BB&T home page. You will need to have the following information available: ATM or Check Card, PIN, ZIP code, and your BB&T OnLine user ID. If you prefer, you may call Customer Service at 888-BBT-ONLINE (888-228-6654).

If you forget your user ID, please contact Customer Service at 888-BBT-ONLINE (888-228-6654).

If you wish to change your password or user ID, please log on to BB&T OnLine and select the Change User ID/Password option on the Customer Service tab.

Read the Online Banking Disclosures.

Yes. Ensuring the security of your personal information online is a top priority for BB&T. The instant you log on to BB&T OnLine, before your user ID and password leave your computer, we encrypt them both using 128-bit Secure Sockets Layer (SSL) technology. This security ensures that only BB&T has access to your account information.

To further protect your privacy while you are using the service, we will automatically log you out of Online Banking after several minutes of inactivity

SSL stands for Secure Socket Layer. This technology allows users to establish sessions with Internet sites that are secure, meaning they have minimal risk of external violation. Once inside the BB&T OnLine, you are secure through our use of SSL technology.

Encryption is the scrambling of information for transmission back and forth between two points. A key is required to decode the information. When you request information about your accounts, the request is encrypted and sent to BB&T. We then decode your request for information and send it back to you in an encrypted format. When you receive it, your information is decoded so you can read it. Because your account information is being transmitted between you and BB&T, encryption protects your account information so it cannot be intercepted and read by a third party.

It is very important that you properly and securely end each Online Banking session by clicking the Logoff button at the top right of the screen. Logging off is the only way BB&T OnLine knows you have ended your session. If you leave without properly logging off - by going directly to another website, for example - and then leave your computer unattended, someone else could access your computer and return to your banking session. At that point, they would have access to your personal account information and could initiate transactions as if they were you.

If you forget your BB&T OnLine password, you can reset it from the BB&T logon page by clicking Locked Out/Forgot Password.

If you forget your user ID, please call Customer Service at 888-BBT-ONLINE (888-228-6654).

You need either a Windows-based or Macintosh computer, a modem, Internet access, and one of the following recommended Internet browsers: Microsoft Internet Explorer 6.0 and higher, Firefox 2.0, or Safari 2.0 and higher (OS 10 only).

Please use one of the following supported browsers:

Yes, as long as you are using a supported Internet browser.

You can view the following personal accounts with BB&T OnLine:

• Checking
• Money Market
• Savings
• Credit Card
• Line of Credit (LOC)
• Mortgage
• Personal Loans
• Certificate of Deposit (CD)
• Non-brokerage Individual Retirement Account (IRA)
• Auto, Business, and Consumer Loans
• Prepaid Cards (MyLink and Ready Access)

You can view all debits and credits to your accounts. Images of checks and deposit slips posted during the past 180 days are also available.

Account nicknames are an easy way to personalize your account and, once assigned, are used to identify your accounts throughout BB&T OnLine. Nicknames are only stored within BB&T OnLine so only those accounts opened online are affected.

Yes. You can also view business accounts for multiple entities/TINs. To combine account views, contact Customer Service at 888-BBT-ONLINE (888-228-6654).

New accounts will be automatically added to your BB&T OnLine profile. If you do not wish to view the new account online, please contact Customer Service through your secure messaging module within Online Banking or call 888-BBT-ONLINE (888-228-6654).

There are a variety of ways to find a check or deposit through BB&T OnLine:

• Browse the transactions list presented on the Account History page. You can also view and print electronic images of recently posted (within the past 180 days) checks and deposit slips.
• Search for a transaction by using the Search tool on the Account History page. The Advanced Search tool lets you search by amount and/or date range.
• Find a specific check or deposit by viewing your online statements on the Statements tab. You also can select the current statement or search through statements for the past 24 months.

Pending transactions reflect transaction activity and holds affecting your available balance. Transactions in this section include both debits and credits. Some pending deposit amounts may include funds that are being held. Some pending debits may reflect a merchant hold on your account, which may or may not be the final amount posted to your account.

Some merchants request an authorization for a "general" amount or an amount they estimate you will spend (for example, including a gratuity on a restaurant authorization different from the amount of the tip you leave). The amount authorized can be higher or lower than the actual amount of the transaction. A merchant authorization shows as a "pending transaction" and places a "hold" on funds in your account, affecting your available balance. When the transaction posts, your account is charged the actual amount of the transaction and the authorization/hold goes away. Examples include:

• Restaurant or Salon - An authorization is requested prior to a tip being added. Some merchants will estimate a tip amount in the authorization causing your pending amount to differ from the actual amount you spent. The final purchase amount posted to your account will include the actual tip you included.
• Pay-at-the-Pump - An authorization is requested prior to dispensing fuel. Most pay-at-the-pump gas purchases are initially authorized for $1. Only the actual amount of the purchase will post to your account.
• Hotel/Cruise/Car Rental - An authorization in the amount equal to the entire stay plus an estimated amount for incidentals may be made. This can also be true for car rentals and cruise lines, which may include deposits and/or other fees.

Certain transactions, such as ATM or Check Card PIN-based transactions, will roll up into a single, summary item. For example, you made the following purchases using your Check Card and entering your PIN:

• Grocery store $43.00
• Car wash $15.00
• Pharmacy $25.00

In your pending transaction data, you would see: ATM/PIN/Electronic - Debits: $83.00

Your available balance is the amount you have to draw upon less any holds. This includes any pending deposits, purchases, and withdrawals less holds on your account, i.e., pending ATM deposits only have $100 of the deposit immediately available. Most pending transactions will post to your account within 24 to 48 hours.

At this time, pending transactions are provided for checking and savings accounts.

Yes, you can transfer funds to and from your BB&T checking and/or savings accounts and your checking and savings accounts at outside financial institutions.*

*Fees may apply. Not available to all BB&T clients.

You can make internal transfers to and from a wide range of BB&T accounts.*

* Certain restrictions apply.

This will vary based upon the account that is receiving the funds:

* Must be a personal checking and/or savings account owned by the client that is held at another financial institution.

** Client must qualify for Next Business Day service. Fees may apply.

For internal transfers occurring between BB&T accounts, you may transfer up to $1 million in a single transfer, unless you are limited by the account type.

See the chart below for outside transfer limits made between a client-owned personal BB&T checking or savings account and a client-owned personal checking or savings account that is held at other financial institutions.

* Client must qualify for Next Business Day service. Fees may apply.

If you transfer the exact amount due for the current payment, your principal and interest account will be credited in the same amounts as if you had mailed in a check.

If the transfer amount is less than a regular payment amount, and the payment is due for the next month, the funds will post as a reduction of the principal amount.

If you transfer more than the current payment due, the funds will be credited in one of two ways.

If the transfer is for more than the regular payment amount but less than two payments, it will post as a regular payment. Any fees that are due will be paid, and the remaining amount will be credited toward reducing the principal amount.

If the transfer is double or more than the regular payment amount, it may post as two payments. Any amount over the sum of two regular payments will first go to pay off any fees that are due and up to $5,000 will be counted towards reducing the principal amount. Any amount over $5,000 will be held in a suspense account.

Online Bill Payment is free to all BB&T clients. Depending on your account, you may incur a service fee if you choose to access your accounts online through Quicken or Quickbooks. Monthly fees are outlined in the chart below:

Online Bill Payment is a free service that is automatically included with BB&T OnLine. You may use the bill payment service through BB&T OnLine, Quicken, QuickBooks, or Microsoft Money.

Your bill payments will be sent to payees you designate in the form of either a paper check or an electronic funds transfer. All payments made through Online Bill Payment are covered by our Online Bill Payment Guarantee.

To use Online Bill Payment, you must first create a list of payees - the individuals and organizations to which you plan to send payments. You will then schedule payments to them by choosing the date you want your payment to be sent, also known as the processing date. Your payment will be delivered within five business days of your processing date, if it is sent by check; within two business days if the payee accepts electronic payments; and on the next business day if the payment is made to BB&T.

For electronic payments, funded by a BB&T deposit account, funds from your account are "held" two days before the delivery date to allow for processing. The hold reduces your available balance by the amount of the payment. The funds for your payment must be available on the processing date. However, the funds are not actually withdrawn from your account until two days later, after 7:00 p.m. Eastern Time on the payment delivery date.

For check payments, funded by a BB&T deposit account, no funds are held, and your available balance is not reduced on the payment processing date. It is not until the check actually posts to your account that funds are withdrawn. The funds withdrawal date will vary depending on when your payee deposits the check payment. Although funds are not held when your paper-check payment is processed, sufficient funds must be available in your account on the processing date for your payment to process.

For payments funded by a MyLink Card or Ready Access card, either electronically or in the form of paper drafts, funds will be withdrawn from your account on the processing date.

After BB&T processes your payment, your Payment History section in Bill Payment is updated. Your payment history provides all the details about your payment, including the payment status. The status of a processed payment will display as "processed." If you deleted a payment prior to processing, or a payment could not be processed due to nonsufficient funds, the status will display as "cancelled." Information about the payment method (electronic transfer or paper check) is available in the Details section.

To review your payment details after a payment has been processed, see your Payment History section in Bill Payment. Your payment history automatically shows the past 30 days of activity. You may also search for payments to a specific payee, from a specific account, or during a specific time period. Your history displays the date sent, account debited, payee name, amount, status, and details. Payment details include the payment method: electronic or paper-check.

The Payment History section within BB&T OnLine Bill Payment allows you to view any bill payment that has been processed in the last 24 months. For access to bill payment information older than 24 months, please call
888-BBT-ONLINE (888-228-6654).

BB&T utilizes the fastest means possible to deliver your payments. If your payee accepts electronic payments, we send your payment by electronic transfer. Electronic payments take 2 days to process and deliver. If your payee does not accept electronic payments, we generate a paper check on your behalf and mail it. Processing and delivery of paper checks takes 5 days.

Yes. Because BB&T wants to deliver your payment as quickly as possible, we continue to establish new electronic connections to payees. Periodically, you may notice that a paper-check payee converts to an electronic payee. Occasionally, an electronic payee may convert to a paper-check payee.

Yes. There will be no change to the account features you currently enjoy, if you access your account information through BB&T OnLine.

BB&T will make the first $100 of a pending deposit available immediately for online bill payments, provided that the deposit is made at a BB&T branch location prior to 2:00 p.m. or before 4:00 p.m. Eastern Time at a BB&T ATM. The amount available could be less than $100 if ATM or BB&T Check Card withdrawals were made during the day of the deposit. The full amount of your deposit will not be available for online bill payments until the deposit transaction has been posted to your account and is reflected in your current balance.

A payee can be any company, agency, organization or individual with an address that includes a valid U.S. Postal Service ZIP code, including APO/FPO (military) addresses.

Payments can be scheduled up to one year in advance.

Payments can be in any amount up to $100,000.

You may have as many payees as you like. There is no limit to the number of individuals or organizations you may add to your payee list.

You may begin making payments immediately.

There is no limit to the number of payments you may schedule per month.

Payee information can be easily updated. We recommend that you verify your payee information regularly. Paper-check bill payments that are delivered to an incorrect mailing address will be returned to the account holder's mailing address. If this happens, please update the payee's address and schedule a new payment.

You may add, remove or edit payees on your list anytime and as often as you wish.

For BB&T deposit accounts, bill payments processed as paper checks are available as check images in your online account history, which you can review through Online Banking.

Check images will not be available for bill payments funded by a MyLink card or Ready Access card through OnLine Banking. If you require a copy of a bill payment check, please call 888-BBT-ONLINE (888-228-6654). Fees for check copies may be applied to your account.

Our paper-check bill payments are printed by a third party. These checks appear different from your normal checks to help distinguish them from checks you write yourself. All bill payment check numbers are six digits, starting with the two-digit prefix "98". Bill payment check numbers are not sequential.

For payments funded by a BB&T deposit account, the name and address of the account holder is printed on each paper–check bill payment as the payor. The payee name and address printed on a paper check matches the payee name and address information you entered in BB&T OnLine Bill Payment.

For payments funded by a MyLink card or Ready Access card, BB&T will be printed on each paper–check bill payment as the payor. If the payment is returned to BB&T, BB&T will contact the client to determine how to resolve the situation. The address printed on the paper–check is as follows:

5075 BB&T Operations
PO Box 619
Wilson, NC 27893

BB&T partners with a third-party provider to process and deliver payments. All support and claims issues are handled by BB&T. All claims and any client service issues should be directed to our BB&T Online Support team at 888-BBT-ONLINE (888-228-6654). BB&T Online Support hours are 6:00 a.m. to midnight Eastern Time, seven days a week excluding Christmas Day, December 25.

Yes. All payments can be either modified or deleted up to 7:00 p.m. Eastern Time on the processing date.

Please contact BB&T Online Support at 888-BBT-ONLINE (888-228-6654). BB&T Online Support hours are from 6:00 a.m. to midnight Eastern Time, seven days a week, excluding Christmas Day, December 25. Stop payment fees may be charged to your account, per the Financial Services Pricing Guide available at your local branch.

If this happens, call BB&T Online Support at 888-BBT-ONLINE (888-228-6654). BB&T Online Support hours are 6:00 a.m. to midnight Eastern Time, seven days a week, excluding Christmas Day, December 25. Our staff will investigate the matter for you and will notify you of the findings. We will refund the payment amount to your account if the issue has not been resolved within 10 business days of receiving the error notice. Please note that those funds will be again withdrawn from your account if the case has been resolved and the initial bill payment posted with the payee.

As long as the conditions are met for the Online Bill Payment Guarantee, BB&T will reimburse you for any late fees or interest penalties. For payments not received, BB&T will stop the payment and refund your account until posting information has been received and verified. You will also receive provisional credit until posting information has been received and verified.

An online statement is an electronic copy of your monthly account statement that can be viewed through BB&T OnLine. You can save and print your statement. For legal purposes, a printed version of an online statement is the same as a paper statement mailed through the U.S. Mail.

Security:

• Online statements are secure. They are provided to you through the secure BB&T online banking platform.
• Online statements reduce the risk of identity theft and fraud by eliminating paper copies.

Convenience:

• Online statements are available for viewing within hours after they are produced, much faster than waiting for your paper statements in the mail.
• Online statements are available at your convenience; simply log on to your BB&T OnLine account to view your statement.
• Online statements can be downloaded and saved to a disk, hard drive, or portable storage device.
• Online statements can be printed for your records.

Your online statement is a Portable Document Form (PDF) file, which can be opened with Adobe Reader. If you do not have this software, you can download it at no cost from www.adobe.com.

On the Current Statements page, click Save in the Recent Statement column for the account statement you want to save. To save or print copies of previous statements, click on the link for Previous Statements and click Save in the Download Statement column. The PDF of your statement can also be printed from your computer.

If you are an existing BB&T OnLine client, you may view online statements for eligible accounts. Current eligible accounts include:

• BB&T personal checking accounts
• BB&T personal savings accounts
• Other deposit accounts that are part of your current consolidated statement, including individual statements and consolidated (grouped) statements.
• BB&T home equity loans and lines of credit
• Any BB&T loan obtained or originated through a dealership (for example, an auto, boat, or RV loan)
• BB&T personal credit card accounts

Please note that clients who have requested that their account be hidden in BB&T OnLine will not see their statement online. Also note you are not currently able to view your Smart Money or AMA (Asset Manager Account) statements online.

The amount of available statement history will depend on the type of account:

• Personal checking and savings accounts: your current statement and up to 24 months of previous statement history.
• Home equity loans and lines of credit: your current statement and at least 12 months of previous statement history, if applicable. Statement history for these accounts will expand to 24 months as the history becomes available.
• Any BB&T loan obtained or originated through a dealership (for example, an auto, RV, or boat loan): your current statement and at least 12 months of previous statement history, if applicable. Statement history for these accounts will expand to 24 months as the history becomes available.
• Personal credit cards: your current statement and previous statement history through July 2007, if applicable. Statement history for these accounts will expand to 24 months as the history becomes available.

Clients who are the primary or secondary account holders can request paper suppression for their eligible account(s). Current eligible accounts include:

• BB&T personal checking accounts
• BB&T personal savings accounts
• Other deposit accounts that are part of your current consolidated statement. This includes individual statements and consolidated (grouped) statements.
• BB&T home equity loans and lines
• Any BB&T loan that was obtained or originated through a dealership (for example, an auto, boat or RV loan)
• BB&T personal credit card accounts

To suppress your paper statement for eligible accounts, simply:

• Log on to your BB&T OnLine account and click on the Statements tab at the top of the page.
• On the Current Statements page, click the Statement Delivery and Alerts link.
• For personal checking and savings accounts, you will be able to select Online Only in the Delivery Method column next to the account you wish to request online statements for. You are also eligible, but not required, to register for online statement alerts for these accounts in order for BB&T to inform you that your statement is available.
• For BB&T home equity loans or lines of credit, BB&T personal credit cards, or any BB&T loan obtained or originated through a dealership, you must register for online statement alerts in order for BB&T to inform you that your statement is available online.
• On-screen instructions will guide you through the process of registering for alerts, if applicable.
• Please note that you will need to agree to the Online Statements E-Sign Agreement and confirm that your statement delivery method is correct.

Please note that your request may take up to one full statement cycle to process.

By selecting I agree to the Online Statements E-Sign Agreement, you acknowledge you are able to electronically access and print electronic communications. If you do not agree, you may select I disagree and return to BBT.com.

Statement alerts will be sent to your registered email address once your statement is available online.

For any account associated with a payment due (for example, a BB&T home equity loan or line of credit, any BB&T loan obtained or originated through a dealership, or a personal credit card account), you must register for online statement alerts. You can easily make payments to these accounts right from the Current Statements page.

For personal checking and savings accounts, you are also eligible, but not required, to register for online statement alerts.

There are two ways to register for statement alerts if you are not already a BB&T alerts customer.

From the Statements tab:

• Log on to your BB&T OnLine account and click on the Statements tab at the top of the page.
• On the Current Statements page, click the Statement Delivery and Alerts link.
• You will need to register for alerts by clicking the Add Email Address button on the right-hand side of the screen.
• On-screen instructions will guide you through the process of registering for alerts and verifying your email address.
• Once you have registered for alerts and your email address has been verified, return to the Statement Delivery and Alerts page and select Online Only in the Delivery Method column next to the account for which you wish to receive online statements.
• You can choose which email address(es) you would like your online statement alert to be sent.

From the Overview page:

• Log on to your BB&T OnLine account.
• From the Overview page, click on the link to BB&T Alerts.
• On-screen instructions will guide you through the process of registering for alerts.
• Once you have registered for alerts and your email address has been verified, you can sign up for statement alerts from your preference center within BB&T OnLine banking.
• Please note that you are not signed up to suppress your statements at this point; you must return to the Statement Delivery and Alerts page and select Online Only in the Delivery Method column next to the account for which you wish to receive online statements.
• You can choose which email address(es) you would like your online statement alert to be sent.

No, you do not. Follow one of the two steps below to activate online statement alerts.

From the Statements tab:

• Log on to your BB&T OnLine account and click on the Statements tab at the top of the page.
• On the Current Statements page, click the Statement Delivery and Alerts link.
• Your registered email address(es) will appear in the Email Alerts column. Select Online Only in the Delivery Method column next to the account for which you wish to receive online statements.
• You can choose which email address(es) you would like your online statement alert to be sent.

From the BB&T alerts preference center:

• Simply log on to your BB&T OnLine account.
• From the Overview page, click on the link to BB&T Alerts.
• Within the preference center, you can sign up for online statement alerts.
• Please note that you are not signed up to suppress your statements at this point; you must return to the Statement Delivery and Alerts page and select Online Only in the Delivery Method column next to the account for which you wish to receive online statements.

No statement will be created for home equity loans or lines of credit, personal credit cards, or any loans obtained or originated through a dealership (for example, an auto, boat, or RV loan) if there is a zero balance and there were no transactions during a statement period. You will not receive a paper statement in the mail, and there will not be a statement available to view online.

It is fast, easy, and convenient to make a payment to an eligible BB&T account. You are currently able to make payments from the Current Statements page for the following accounts: BB&T home equity loans and lines of credit, BB&T personal credit card accounts, and any BB&T loan obtained or originated through a dealership (for example, an auto, boat, or RV loan). Simply select the Make Payment button associated with the account for which you would like to make a payment. On-screen instructions will guide you through this process.

You can make payments to a BB&T home equity loan or line of credit or other BB&T loan obtained or originated through a dealership (for example, an auto, boat, or RV loan) from an existing BB&T deposit account. However, you are currently not able to make payments through BB&T OnLine to these accounts with funds from different financial institutions.

You can make payments to BB&T personal credit card accounts from existing BB&T deposit accounts or from accounts at different financial institutions.

If you receive check images with your paper statement, check images will also be available with your online statement. Additionally, you can view 180 days of check images through BB&T OnLine, including the front and back of your check in full size. You can also print these images.

Checks and Deposit Slips:

• View up to 180 days of check and deposit slip images online through BB&T OnLine.
• Visit a branch. Note: Fees may apply.
• Call BB&T Phone24 at 800-BANK-BBT (800-226-5228). Note: Fees may apply.

Statements:

• Personal checking and savings accounts: View your current statement and up to 24 months of previous statement history through BB&T OnLine.
• Home equity loans and lines of credit: View your current statement and at least 12 months of previous statement history, if applicable. Statement history for these accounts will expand to 24 months as the history becomes available.
• Loans obtained or originated through a dealership (for example, an auto, RV, or boat loan): View your current statement and at least 12 months of previous statement history, if applicable. Statement history for these accounts will expand to 24 months as the history becomes available.
• Personal credit cards: View your current statement and previous statement history through July 2007, if applicable. Statement history for these accounts will expand to 24 months as the history becomes available.
• Call BB&T Phone24 at 800-BANK-BBT (800-226-5228). Note: Fees may apply.

BB&T OnLine provides a variety of self-service features. You can:

• Reorder checks, deposit slips, and other supplies
• Create nicknames for your checking and savings accounts
• View/print/save online statements and images of checks and deposit slips
• Pay bills
• Transfer payments to credit and loan accounts
• Export your account activity to money management software programs or to a spreadsheet
• Open a new account online

Yes. You can order checks and supplies (deposit slips, covers, etc.) by selecting the Customer Service tab within BB&T OnLine.

At this time, you may change only your email address directly in BB&T OnLine. Please go to the Customer Service tab and select Change Email Address in the User Profile ection.

To update your address or phone number, please send a Secure Message or call Customer Service 888-BBT-ONLINE (888-228-6654).

Yes. You can request a stop payment on a check by selecting the link on the Customer Service tab or the Account History page within online banking. (Note: Fees may apply.)

No. Only stop payment requests for checks can be submitted in online banking. To discontinue an automatic debit, please contact BB&T Phone24 at 800-BANK-BBT (800-226-5228) or visit your local branch.

When a merchant scans your check in the store and returns the voided check to you, it's known as a Point of Purchase transaction. Point of Purchase transactions cannot be stopped in online banking. To stop a Point of Purchase payment, please visit your local branch.

A stop payment request will be valid for six months after the request was made. Any renewal request to extend that stop payment beyond six months must be made in writing at your local branch.

For questions regarding your accounts or requesting account services, you can send and receive secure messages using BB&T OnLine. Select Send Message within the Message Center section of the Customer Service tab within BB&T OnLine or call Customer Service 888-BBT-ONLINE (888-228-6654).

When email is transmitted over the Internet, there is a small possibility the message could be intercepted by a third party. To prevent other people from potentially gaining access to your account and personal information, we deliver our messages to the secure Online Services Message Center instead of your email address. You can log on to BB&T OnLine to read the message without fear of sensitive information leaving our secure site.

Yes. You can access your information directly from BB&T OnLine through Quicken or QuickBooks using Direct Connect. You can also pay bills online using Quicken or QuickBooks. A monthly service fee may be assessed to use these services.

You can easily track and manage your assets and liabilities in one location, enabling you to quickly see where you are spending money and where you may have opportunities to save. For example, you can view a monthly calendar that notes your paydays and displays bills and other expenses to assist you with setting reminders and scheduling payments. Even tax time becomes easier and less stressful with the categorization of deductible expenses throughout the year.

BB&T supports the current version and the two previous versions of Quicken Windows and Quicken Mac, and the current version and the previous two versions of QuickBooks Windows and QuickBooks Mac. To view the systems requirements, visit Intuit Quicken or Intuit QuickBooks.
Note: A monthly service fee may be assessed to use BB&T OnLine through Quicken or QuickBooks.

No. However, BB&T clients may purchase Quicken or QuickBooks at a discounted rate.

You may access the following types of accounts through Quicken or QuickBooks:

• Checking
• Savings
• Money Market
• Personal Credit Card
• Line of Credit (LOC)

Transaction history is available for 14 months on BB&T OnLine.

To use BB&T OnLine with Quicken or QuickBooks, you must have Internet access. Additionally, you will need your BB&T OnLine user ID (customer ID in Quicken and QuickBooks) and password (PIN in Quicken and QuickBooks).

Additional instructions for setting up your accounts in Quicken or QuickBooks are available in the user guide that came with the software and in the Help menu.