Community Development

Improving our communities one investment at a time

Our commitment to meeting needs originates from one goal—to make the places we work better places to live.

Supporting our communities

BB&T has always been a partner, an advocate and a force for change. We strive to provide the best support for our communities by using outreach efforts to create and develop useful and needed financial products and services.

The Community Reinvestment Act (CRA) was enacted in 1977 to encourage banks to help meet the credit needs of the communities in which they operate. BB&T is fulfilling this mission by lending and investing in projects that improve our communities, especially in the housing sector.

CRA performance

Our CRA performance in community development lending and investments shows our commitment to helping our neighbors.

Community Development Councils

Community Development Councils bring greater interaction between community professionals and BB&T to provide a forum for community input and to discuss community needs.

Truist Community Benefits Plan

BB&T and SunTrust have announced Truist Bank's $60 billion Community Benefits Plan.

CRA Public File

Our CRA Public File includes information about branch and ATM locations, our products and services, regulatory performance evaluations of our record of meeting community credit needs, public comments about our CRA performance and other information.

Contact us

Need more information? Meet our CRA team and learn how we can help you.

Nonprofit grants

Community is at the heart of the Truist purpose. Our grants help build better communities and prioritize affordable housing, essential community services, small business access to capital and workforce development.

Neighborhood revitalization and development

Learn more about how BB&T is helping to revitalize communities.

Community and economic development is a dynamic, complex and ever-changing endeavor. Every community faces different challenges and chooses different strategies for revitalization.

  • Urban markets – These communities may face rapid population growth and sky-rocketing land and development costs (resulting in affordability issues for low- and moderate-income residents).
  • Rural communities – These areas may face population losses and lack of new community investments (resulting in declining property values and abandoned properties).
  • Vibrant communities – Comprising separate, yet interconnected, components, these areas have the benefit of adequate infrastructure, quality education, workforce development, sufficient cultural and recreational facilities, access to health care and social services and employment opportunities.

Each community has its strengths and areas of opportunity—and employs different strategies to improve the livability of the area. BB&T understands the complexity of the community development process and that a one-size-fits-all approach just doesn't work. We firmly believe community development is a long-term process that's most successful when the nonprofit, public and private sectors work collectively to address the unique challenges each of our communities faces.

BB&T has created a comprehensive program for community development and employs Community Development Specialists to help connect the various pieces of the development puzzle. Our solution results in new brick and mortar projects, nonprofit capacity building, small business entrepreneurial development and community services necessary to support sustainable neighborhood revitalization.

One of the ways BB&T demonstrates our continuing commitment to the geographic markets we serve is through our support of community partners. We've created a comprehensive Capacity Building Program that surpasses any current offering in the market, and includes housing and economic development certification training and technical assistance.

Training includes:

  • Housing Development Finance Professional Certification Program
  • Economic Development Finance Professional Certification Program
  • Training institutes
  • National/regional conferences and summits

Technical assistance is provided to bridge the gap between the classroom and the neighborhood. Many professionals become skilled in the areas of predevelopment, financing, construction and management.

Contact us

In person

Locate a branch.

Related information

Who We Are

BB&T is a values-driven company with a long history of helping clients achieve economic success and financial security. Learn more about our culture, focus on leadership and commitment to diversity.

Multicultural Banking

BB&T is dedicated to attracting and retaining diverse clients and associates across our organization to better reflect the communities we serve.

Loans are subject to credit approval.

Truist Bank, Member FDIC and an Equal Housing Lender. 

New York City residents: Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at

Branch Banking and Trust Company is now Truist Bank. Learn more.

BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products. You can also learn more by contacting them at 800-SUNTRUST or

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