CRA Public File

BB&T and SunTrust are now Truist. See information about our assessment areas, locations and services, CRA performance and public comments.

BB&T, now Truist, strives to make the places we work better places to live by lending and investing in projects that support and improve our communities. We provide the required CRA Public File online to make accessing and viewing information more convenient.

The information is current as of April 1 of each year and may be updated periodically. You can get details by selecting the links below.

Questions or comments about this information or regarding our CRA performance in helping to meet community credit needs may be addressed to:

Sharon Jeffries-Jones
CRA/Community Development
150 S. Stratford Road, Suite 330
Winston-Salem, NC  27104

BB&T assessment areas

Get more information about the communities we serve with maps of each BB&T assessment area.

Locations and services

See our branch locations and get information about the products and services that we offer.

Regulatory documents

Get information about our Community Reinvestment Act performance, including the distribution of loans and details about loan approvals and denials.

Public comments

Read letters from the public that address our CRA efforts in the communities we serve.

SunTrust Public File

You can access the SunTrust portion of Truist's CRA Public File on SunTrust's website.

Contact us

Online

Need more information?

In person

Locate a branch.

Related information

Contact the CRA/Community Development Department

Need more information? Meet our CRA team and learn how we can help you.

CRA Performance

BB&T is committed to meeting the credit needs of the communities we serve, seeking investment and charitable contribution opportunities and connecting with individuals and organizations in our communities through service activities and outreach programs.

Community Development Councils

Community Development Councils bring greater interaction between community professionals and BB&T to provide a forum for community input and to discuss community needs.

Loans, lines of credit and credit cards are subject to credit approval.

Truist Bank, Member FDIC and an Equal Housing Lender. 

Branch Banking and Trust Company is now Truist Bank. Learn more.

BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products. You can also learn more by contacting them at 800-SUNTRUST or SunTrust.com.

BB&T Complete Client Protection

about Truist Bank