BB&T and SunTrust are now Truist. Our purpose is to inspire and build better lives and communities. One way we accomplish that goal is by lending and investing in projects that support and improve our communities. We provide the required CRA Public File online to make accessing and viewing information more convenient.
The information is current as of April 1 of each year and may be updated periodically. You can get details by selecting the links below.
Questions or comments about this information or regarding our CRA performance in helping to meet community credit needs may be addressed to:
Sharon Jeffries-Jones
Director of CRA/Community Development
150 S. Stratford Road, Suite 330
Winston-Salem, NC 27104
You can also email us at TruistCRAPublicFile@Truist.com.
Truist assessment areas
Get more information about the communities we serve with maps of each Truist assessment area.
Locations and services
See our branch locations and get information about the products and services that we offer.
Regulatory documents
Get information about our Community Reinvestment Act performance, including the distribution of loans and details about loan approvals and denials.
Public comments
Read letters from the public that address our CRA efforts in the communities we serve.
SunTrust Public File
You can access the SunTrust portion of Truist's CRA Public File on SunTrust's website.
Contact us
Related information
Contact the CRA/Community Development Department
Need more information? Meet our CRA team and learn how we can help you.
CRA Performance
BB&T is committed to meeting the credit needs of the communities we serve, seeking investment and charitable contribution opportunities and connecting with individuals and organizations in our communities through service activities and outreach programs.
Community Development Councils
Community Development Councils bring greater interaction between community professionals and BB&T to provide a forum for community input and to discuss community needs.
Loans, lines of credit and credit cards are subject to credit approval.
Truist Bank, Member FDIC and an Equal Housing Lender.
New York City residents: Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at www.nyc.gov/dca.
Branch Banking and Trust Company is now Truist Bank. Learn more.
BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products. You can also learn more by contacting them at 800-SUNTRUST or SunTrust.com.