BB&T Welcomes Multicultural Clients

Visit a BB&T Multicultural
Financial Center

BB&T is dedicated to serving our multicultural communities. At every level of our organization, we have made a commitment of loyalty to our clients. To succeed in this goal, our multicultural strategy is to attract and retain diverse clients and associates across our organization.

We are dedicated to providing the perfect client experience with:

  • A Spanish translation of our website
  • Videos on managing your financial life
  • Podcasts on adapting to life in the US
  • Financial calculators for mortgages, home and auto loans, credit cards, and more

For non-English speaking clients, or those who prefer to conduct business in another language, we offer:

  • Multilingual associates at many of our financial centers to ensure personal service for all clients
  • Materials about some of our products and services in Spanish, Korean, Vietnamese, Mandarin or other languages spoken by the community served by local multicultural financial centers
  • A Spanish website at ES.BBT.com
  • Email or text message alerts in Spanish to notify clients of important account activity
  • Phone assistance in Spanish at 800-BANK-BBT (800-226-5228), option 9
  • Assistance in many other languages through our language line, available at our financial centers and through our Client Care Center at 800-BANK-BBT (800-226-5228)

Our Community Partnerships

We are consistently recognized by the Mexican Consulate for our participation in Financial Literacy week.

  • We enjoy a partnership with Catholic Charities throughout our footprint to provide financial services based cultural orientation programs in their native languages to refugee groups.
  • International student associations at colleges and universities across the BB&T footprint work with BB&T to provide Bank on Your Success classes to their student members.

At BB&T, we provide you with tools to help become more informed about your finances. It's part of our philosophy to make our communities better.

We also believe that better-informed clients will achieve greater financial success.

Move your small business confidently in the right direction with real-world tools and information you can start using today.

Visit the Small Business Center to:

BB&T offers secure ways for you to prepare financially for retirement, college and more.

When your employer is a BB&T@Work member company, you can take advantage of an exclusive package of discounts and savings on BB&T financial products and services such as:

  • An Elite@Work checking account
  • Online and mobile banking with personal financial management tools through U by BB&T®
  • Access to online financial training to help you take control of your financial future, reducing financial stress in your life

Learn More