BB&T Deals Terms & Conditions
The BB&T Deals Program (the "Program") allows certain Branch Banking and Trust Company ("BB&T") customers with eligible BB&T Personal Credit Cards, Retail and Business Debit Cards and MoneyAccount Cards ("Card" or "Cards") to earn a statement credit or cash back when they use their Cards at retailers participating in the Program ("Participating Merchants"). Only BB&T customers who have enrolled in U by BB&T are eligible to participate.
Participating Merchants will offer a statement credit or cash back when customers use a Card to purchase certain items offered by the Participating Merchant ("Offer" or "Offers").
All customers who participate in the Program are subject to these terms and conditions (the "Rules") and any terms and conditions of an Offer established by Participating Merchants. These Rules supplement your BB&T Bank Services Agreement, MoneyAccount Cardholder Terms and Conditions, Cardholder Agreement and Truth and Lending Disclosures, and any other applicable agreement governing your Card account and associated services ("Account Agreements"). You agree to notify all other customers, who have a card linked to your Card, of these Rules. Any customer who has a card linked to your Card may be eligible to select and redeem Offers. In the event of a conflict between your Account Agreements and these Rules, the Rules will govern any matter relating to the Program while your Account Agreements will govern all other matters.
In these Rules, "BB&T," "we," "our," and "us" refer to BB&T. "You" and "your" mean every eligible person or entity who uses a Card. By participating in the Program, you agree to these Rules and agree that the Rules may be modified at our sole discretion, from time to time, with or without prior written notice. We reserve the right to terminate, modify, amend or suspend this Program in whole or in part at any time without notice to you. Your continued use of your Card constitutes your consent to these Rules.
1. Eligibility for the Program
Cards are automatically eligible for the Program. There is no enrollment required. However, you must meet the Program requirements to participate and earn a statement credit or cash back, including: (a) your Card must be active and in good standing at the time any statement credit or cash back is applied to your Card account; (b) you have enrolled in U by BB&T online or mobile service; (c) you meet the terms and conditions established by a Participating Merchant on an Offer; and (d) you continue to satisfy all eligibility criteria that we establish for the Program.
2. Earning A Statement Credit or Cash Back from the Program
The Program is only available to customers who have access to the online services: U by BB&T. You must log on to www.BBT.com/U (the "Program Website") in order to see the list of Participating Merchants and the Offers. To be eligible for a statement credit or cash back in connection with an Offer, select the Offer by clicking on it and the Offer will load to your Cards. You cannot redeem Offers and earn a statement credit or cash back unless you first select them at the Program Website.
Participating Merchants set the terms and conditions for each Offer. You should review the details of the Offer, including any expiration date, before you select it and load it to your Card. Once you have loaded it, you must complete the specified purchase, and meet any other terms of the Offer, to earn a statement credit or cash back. In general, a statement credit or cash back will not be earned for any portion of your purchase that you pay for with store credit, gift certificates or other payment types, nor for the amount of tax or shipping and handling paid on a purchase; ATM transactions; or any transaction violating any federal, state or local law.
3. Statement Credits and Cash Back
You will usually receive a statement credit or cash back earned on an Offer in the month following your purchase. If you have more than one BB&T account, BB&T initially sets a default account to receive the statement credit or cash back; however, you may change the default account to another account ("Designated Account") in "Settings" on the Program Website. If another consumer has a Card linked to your Card, he or she may also change the Designated Account to any account in which they are a joint or individual owner. Only one Designated Account may be selected at any time.
Your Designated Account must be open and in good standing in order to receive statement credits or cash back. If your Designated Account is closed by you or by us, but you have other open accounts, we may select, at our discretion, an alternative account of the same product type to apply a statement credit or cash back if an alternative account of the same product type is available. If you have no open BB&T accounts, because you or we have closed them, you will forfeit any cash back that has not yet applied to an account.
The amount of the statement credit or cash back for Offers, applied to your Designated Account, will be shown on the Designated Account statement and may be viewed on the Program Website.
Participating Merchants establish the terms of an Offer and fund the corresponding statement credit or cash back. Cardlytics administers the Program including collection of funds due from the Participating Merchants and remittance of these funds to BB&T for applying to your Designated Account. You are not entitled to compensation from us or Cardlytics for the expiration or forfeiture of your Offers for any reason.
4. Errors in Redemption, Statement Credit or Cash Back
In the event you have questions or believe an error has occurred relating to your redemption of any Offers, please call BB&T at 1-800-226-5228 between 6 a.m. and midnight (Eastern Time). You may also review the status of Offers on the Program Website.
If you believe that you have made purchases that should have earned a statement credit or cash back, but a statement credit or cash back has not been applied to a Designated Account or alternate account of the same product type within fifty (50) days of your purchase (date the charge appears on your Card account statement), you may contact us to investigate. You MUST contact us within ninety (90) days of the date of such purchase. If you do not contact us within ninety (90) days, we will not be obligated to investigate your request and your ability to claim a statement credit or cash back will be deemed waived.
5. Limited Liability
Unless otherwise required by law or as expressly stated in writing in an agreement between BB&T and you, BB&T and its affiliates, officers, directors, employees, or agents will not be liable to you, or anyone making a claim on your behalf, in connection with (i) any change in the Program; (ii) any claim relating to products or services of any Participating Merchant, whether or not arising out of the Program; (iii) any loss, damage, expense or inconvenience caused by any occurrence outside of our control; (iv) any content, products or service appearing on a website to which we provide a link from the Program Website; (v) any claim relating to the terms and conditions of any Offers; or (vi) any taxes that you incur as a result of receiving a statement credit or cash back. Participating Merchants are solely responsible for the Offers and funding of a statement credit or cash back to you. In any event, any liability that BB&T may have to you in connection with the Program shall be limited to the amount of any statement credit or cash back from Offers which have earned in accordance with the Rules of the Program and that BB&T has received from Cardlytics and the Participating Retailers.
6. No Warranties
BB&T and Cardlytics do not: (i) endorse any Participating Merchants; (ii) make any express or implied warranty regarding any Participating Merchant's goods or services; (iii) assume responsibility for any Participating Merchant's obligation to you, including the payment of any statement credit or cash back offered by the Participating Retailer ; or (iv) guarantee the performance of any Participating Retailer under the Program. BB&T does not operate or control the products, services, or initial payment of Offers made by Participating Merchants. Participating Retailers are solely responsible for the funding of Offers through Cardlytics to BB&T.
7. Your Information
Offer alerts will be sent to you as reminders of new Offers, expiring Offers and other Offers program information. You may opt out of receiving these Offer alerts by changing your alert settings at BBT.com/U. Cardlytics will not send you any Offer alerts. All Offer alerts will come directly from BB&T.
8. Opting Out
You may opt out of receiving Offers on the Program Website. If you opt out you will not receive any further Offers. Purchases made after the opt-out date will not earn any statement credit or cash back even if you loaded an Offer to your Card before you opted-out.
You may continue to see Offers information and alerts until the change becomes effective. You will forfeit any statement credit or cash back that has not yet posted to a Designated Account upon cancellation of your participation.
The Program is void where prohibited by law and subject to the Program Rules and the terms in your Account Agreement, including, but not limited to, the arbitration of disputes provisions contained in your Account Agreement.
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