I appreciate the genuine relationships that I build with my clients and put the highest value on clear communications. I want to hear your goals and will work hard to ensure I provide you with the best home loan strategy and direction. I put my experience to work for you, and am dedicated to your loan approval from prequalification to closing.
I know my clients expect quick responses, and I make it a priority to keep constant and open client communications. I stay available by mobile phone, email and text message and I use our digital BB&T Mortgage Portal to make document handling as paperless and easy as possible.
As a BB&T Mortgage professional, I uphold the highest standards for delivering the perfect client experience. Whether it is your first time buying or building a home or if you are an experienced homebuyer, I am committed to finding the best loan and competitive rates that will match your mortgage goals.
I have worked in the home mortgage industry for 5 years and have the following additional qualifications.
Certified in Construction-to-Permanent lending
University of South Carolina, BS
"I just wanted to take a minute to thank you for all your hard work helping us purchase our first home! You were so patient in walking us through the whole process and answering our all of our questions. On top of everything, you managed to expedite our loan for a closing in under 30 days which was incredible! Your excellent communication was so appreciated and made a stressful process feel completely stress free!We are very grateful to have worked with such a fantastic loan officer!
Ellen was very responsive and told me ahead of time what they would need from me so when the time came I had everything available / got documents over early. Got full approval before our due diligence date was up. It was very stress free experience and very quick.
Ellen was absolutely amazing! She was perfect in everything she did. Her communication skills and friendly manner actually made this an enjoyable experience! She followed up with me after business hours one night to make sure I signed a document. She is the reason why all my ratings are a 10 on this survey!!
Ellen was amazing to work with and would absolutely refer her and come to her again. She was professional but also friendly and caring. Just overall, Ellen was fantastic and the process couldn’t have gone any better!!
Jeff, ClientCharlotte, NC
Branch Banking and Trust Company is a Member FDIC and an Equal Housing Lender.
Loans, lines of credit and credit cards are subject to credit approval.
All BB&T mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry.
Search the NMLS Registry
Consumer Handbook on Adjustable-
Rate Mortgages (CHARM Booklet)
BB&T Complete Client Protection
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