As a user of BB&T products and services, you have a duty to safeguard access to your accounts, account information, signature stamps, security codes, passwords, or other confidential identification numbers and information.
We recommend that businesses of all sizes establish an online fraud awareness program and conduct regular risk assessments.
Safeguard your accounts by following these best practices:
- Use standalone PCs for your online banking needs. To initiate funds transfers and payments, use standalone PCs or mobile devices that are not enabled for social networking functions such as email or web browsing.
- Make use of entitlements and payment limits. Implement user entitlements based on your business needs. Maximum payment amount limits should be determined and set by BB&T. Your user entitlements and payment limits should be routinely reviewed.
- Use BB&T Alerts or Event Notifications. These services proactively send email notifications when payments are made or changes are made to user entitlements.
- Exercise sound password management. Prohibit the sharing of passwords, use a different password for each website accessed, and regularly change passwords. Do not store passwords on your computer in case it is compromised.
- Educate your employees. Establish an online fraud awareness program and conduct regular risk assessments.
- Identify gaps in your internal controls. Address them immediately.