We're here to help. In our customer service section you'll find information you need to get in touch with us, tools that let you take care of your own accounts and answers to some of the most frequently asked questions about our services.
BB&T Phone24 is our automated telephone banking service, available 24 hours a day, 7 days a week. You'll have instant access to the latest information on your checking, savings, credit lines, credit cards, CDs and almost any type of account.
Just call: 800-BANK-BBT (800-226-5228)
Support for BB&T Online® Banking: 888-228-6654
BB&T offers many services online, including:
Association Pay Authorization
Association Change Authorization
Association Cancel Authorization
Automatic Payment Change Authorization
Automatic Transfer Change Authorization
Close Account Authorization
Online Bill Payment and Debit Card Worksheet
If you're looking for a new bank, we've made it easy to switch your accounts to BB&T.
BB&T gives you the tools you need to plan for a secure future. Our online financial calculators can help you answer common financial planning questions, such as planning for college, planning for retirement, and determining what you can afford when buying a home.