Use your iPad or iPad mini to deposit checks2, transfer money, check balances and transactions, pay bills and more.
Protecting your financial data and keeping your information safe and secure is a top priority for us. We protect your information by ensuring we:
For more security and safety tips, visit our Mobile Security page.
Visit the app store to download our free BB&T Mobile App.
To start using the app you must be enrolled in online banking. You will use your current online banking user ID and password to log on to the app. If you don’t have online banking, you can enroll now.
First Time Log On to The App
The first time you log on to the app, you will be required to answer the security questions you chose when you initially set up your online banking account. (Example: What is your pet's name?). Make sure you have your security questions answers ready. If you can’t remember the answers to your questions, you can reset them from the customer service section of online banking.
What is the BB&T Mobile App for iPad?
The BB&T iPad App is a secure banking application that allows you to access your accounts from your iPad or iPad Mini. Use it to check your balances, pay bills, deposit checks, transfer money, find ATMs/financial centers and contact customer service. You can also access and learn about other BB&T tools, products, and services.
What do I need to use the iPad app?
Are there fees to use the iPad app?
BB&T does not charge fees to download or use the app. Your mobile carrier may charge you for web access services. Contact your carrier for information about their fees.
Is the iPad app secure?
Yes. BB&T is committed to your privacy and the safety of your financial information.
We protect personal information from unauthorized access through advanced encryption technology.
For more mobile app security related material, please visit Security Central.
How do I download the app to my iPad?
From your iPad:
Why don't all my recent transactions display when I view Recent Activity or Search Activity on my iPad?
Certain device restrictions prevent the app from displaying all of your recent account activity. Recent activity searches will return the last 30 days of account activity for the selected account. Check Number and account-based searches will display the last 30 days of activity for iPad. Date range searches for iPad will return the last 90 days of activity.
Why don’t I get search results when I click Search Activity for my account?
The Recent Activity and Search Activity functions are only available for the following account types:
How is the iPad app different from BB&T online banking?
The app is specifically designed for the iPad. It takes advantage of the device’s unique built-in features for a better client experience.
After I download the app, will I ever need to update it?
Yes. From time to time updates to the app will be made available to continue to improve the service.
Account eligibility requirements apply. If eligibility is not met Deposits will not appear in the app menu. Mobile check deposit is available for iPhone, iPod, and iPad version 2 and higher, iPad mini and Android. A camera is required.
Branch Banking and Trust Company, Member FDIC.
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