BB&T Retirement and Institutional Services Directory

BB&T Retirement and Institutional Services directory

For questions about our services, please contact a representative in your local BB&T Retirement and Institutional Services office.


Region BB&T Retirement and Institutional Services Representatives

South Florida

Ann Caner, New Business Officer
(407) 691-9810

Central Pennsylvania
Greater Delaware Valley (PA and NJ)

Kristen Ventre, New Business Officer
(717) 755-8023

James River, Virginia

Joe Zarzycki, New Business Officer
(804) 787-1305

Central West Virginia

David Flautt, New Business Officer
(859) 394-1673

Greater Washington (Northern VA)

Bob Neinken, Regional Sales Manager
(404) 442-5286

Houston and Central Texas
North Texas

Phil Gatlin, New Business Officer
(972) 707-6726


Brett Wells, New Business Officer
(410) 230-1059

Metrolina (Charlotte, NC)

Ben Yeakley, New Business Officer
(704) 954-1068

Northeastern North Carolina
Southeastern North Carolina
Triangle North Carolina

Pam Goracke, New Business Officer
(919) 716-9473

Northern Georgia

Rob Appleman, New Business Officer
(404) 720-8560

South Carolina
Southern Georgia

Matt Van Name, New Business Officer
(864) 527-0694

Central, North and West Florida

Mark Manderson, New Business Officer
(713) 425-0842

Triad North Carolina
Valley (Western VA)

Bob Rowell, New Business Officer
(336) 547-2068

Ready to get started?


Leave us your contact info, and we'll call or email you.

By phone

Got questions?


Weekdays from 8:30 am to 5:30 pm ET

Branch Banking and Trust Company, Member FDIC.

New York City residents: Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at

Branch Banking and Trust Company is now Truist Bank. Learn more.

BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products. You can also learn more by contacting them at 800-SUNTRUST or

BB&T Complete Client Protection

about Truist Bank