Fraud Detection, Mitigation and Prevention

Learn how to protect your information and assets

Secure your confidential financial information

We partner with our clients to detect and prevent fraud. Our strategic approach uses security tools, client education and best practices to help you safeguard your information and systems.

Know how you're protected

BB&T takes a multilayered approach to fighting fraud in partnership with you.

Know your liability

We do everything we can to protect your data and help you do the same, but we're not responsible for any loss, claim or damage sustained as a result of the use of your organization's PIN, password or security code, regardless of whether the transaction was authorized.

Cyber theft occurring with the use of valid credentials isn't covered by the bank. Discuss cyber theft with your insurance provider.

Understand types of fraud

We advise our clients to be especially vigilant to the following types of fraud.

  • Check fraud
    • Look for alterations to legitimate checks, including forged signatures and amounts
    • Beware of counterfeit checks, which can include an exact replica of your logo or a check from a fictitious company

Assess your risk

As a user of BB&T products and services, you have a duty to safeguard access to your accounts, account information, signature stamps, security codes, passwords or other confidential identification numbers and information.

We recommend businesses of all sizes establish an online fraud awareness program and conduct regular risk assessments. This would involve the business taking several preventative measures.

Stay safe when using mobile

Follow these tips to protect your confidential information on your mobile devices.

  • Manage your security settings
    • Always use the password or PIN feature on your mobile device. This locks your phone in the event that it's stolen.
    • Never lower your security settings for convenience. This makes it easier for thieves to get into your device.
    • Don't jailbreak or root your device by bypassing important controls and gaining full access to the operating system. It bypasses important security measures and could make your device more vulnerable to malicious software. It may also void the warranty and create security risks.
    • Don't store your PIN and personal data on your mobile devices
    • Don't click suspicious links and attachments. While it may be difficult to spot some phishing attempts, it's important to be cautious about all communications you receive, including those purported to be from "trusted entities," and be careful when clicking on links or attachments contained within those messages.
    • Back up all of your personal data, such as your contacts, documents and photos so they can be restored if your device is lost or stolen

Protect your identity

  1. Don't open suspicious email or links
  2. Reduce your fraud footprint. Keep sensitive financial information out of the regular mail by switching to online statements.

Your business has our full attention

When you're ready to take your business to the next level, we'll be ready to offer a customized strategic plan to meet your needs.

Ready to get started?

By email

Have a Treasury Management representative contact you.

In person

Locate a branch.

By phone

Got questions?

800-774-8179

Still exploring?

Layered Defense Strategy  (Video)

Learn how BB&T is working to protect you against electronic fraud.

Use our knowledge to your advantage

Take advantage of our financial knowledge and expertise to build your strategy for success now and in the future.

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