Secure your confidential financial information
We partner with our clients to detect and prevent fraud. Our strategic approach uses security tools, client education and best practices to help you safeguard your information and systems.
Know how you're protected
BB&T takes a multilayered approach to fighting fraud in partnership with you.
- With BB&T CashManager OnLine®, you can manage your accounts 24/7
- Review your accounts daily and follow the Fraud Protection Update (PDF) for CashManager OnLine
- As the administrator, you may add, remove and edit permissions or entitlements as needed for each user
- Trusteer Rapport(opens in a new tab) is a required software download that helps protect your bank accounts from fraudulent activity
Know your liability
We do everything we can to protect your data and help you do the same, but we're not responsible for any loss, claim or damage sustained as a result of the use of your organization's PIN, password or security code, regardless of whether the transaction was authorized.
Cyber theft occurring with the use of valid credentials isn't covered by the bank. Discuss cyber theft with your insurance provider.
Understand types of fraud
We advise our clients to be especially vigilant to the following types of fraud.
- Check fraud
- Look for alterations to legitimate checks, including forged signatures and amounts
- Beware of counterfeit checks, which can include an exact replica of your logo or a check from a fictitious company
Assess your risk
As a user of BB&T products and services, you have a duty to safeguard access to your accounts, account information, signature stamps, security codes, passwords or other confidential identification numbers and information.
We recommend businesses of all sizes establish an online fraud awareness program and conduct regular risk assessments. This would involve the business taking several preventative measures.
Stay safe when using mobile
Follow these tips to protect your confidential information on your mobile devices.
- Manage your security settings
- Always use the password or PIN feature on your mobile device. This locks your phone in the event that it's stolen.
- Never lower your security settings for convenience. This makes it easier for thieves to get into your device.
- Don't jailbreak or root your device by bypassing important controls and gaining full access to the operating system. It bypasses important security measures and could make your device more vulnerable to malicious software. It may also void the warranty and create security risks.
- Don't store your PIN and personal data on your mobile devices
- Don't click suspicious links and attachments. While it may be difficult to spot some phishing attempts, it's important to be cautious about all communications you receive, including those purported to be from "trusted entities," and be careful when clicking on links or attachments contained within those messages.
- Back up all of your personal data, such as your contacts, documents and photos so they can be restored if your device is lost or stolen
Protect your identity
- Don't open suspicious email or links
- Reduce your fraud footprint. Keep sensitive financial information out of the regular mail by switching to online statements.
Ready to get started?
Have a Treasury Management representative contact you.
Locate a branch.
Layered Defense Strategy (Video)
Learn how BB&T is working to protect you against electronic fraud.