U by BB&T: eBills (Web)

U by BB&T: eBills (Web)

View, pay and file your bills in U by BB&T.

Managing bills can be time consuming. Even with the convenience of Bill Pay in U, you still have to gather your information elsewhere on a monthly basis. Well, now there's eBills, bringing your bills directly to you. When you enroll your eligible recipients in eBills, you'll be able to view and pay an electronic copy of your paper bill directly in U from any device. 

So how does it work? First, go to Bill Pay to see your eBill eligible recipients. Select eBill Eligible to begin the enrollment process for a recipient. After you accept the terms and conditions, the enrollment request is sent to your biller for approval. Once you receive our notification of successful enrollment, you'll begin receiving your bill in U in one to two billing cycles. 

In Bill Pay, you'll notice the latest and upcoming activity for your eBill recipients. For instance, New eBill indicates a bill has arrived, and eBill Due shows when you need to make a payment. You could pay your bill right here, but let's say you want to view more details first. Select View eBill to see your statement or go to Manage Recipients for more information. You can go ahead and pay the bill right there or file it if you've paid it elsewhere. Simple. 

If you want to make multiple payments at a time, simply go back to the Make Payments page. You can pay an eBill and a regular bill at the same time. 

Need to set up recurring payments? No problem. From the Make Payments page, choose the recipient you'd like to pay and select Recurring. Then you can set up customized recurring payments by selecting a different payment amount and delivery option. For example, with many recipients you can set up recurring payments to always pay the amount due on your bill if less than or equal to a value you set and have it delivered by the earliest delivery date, as soon as the bill arrives. 

And we'll send you helpful notifications, including our eBill Due Reminder alert, which gives you a new, quick way to pay. Simply follow the prompts to pay the bill when you receive the alert. 

So look for your eligible recipients in U and enroll them in eBills today. 


The information provided is not intended to be legal, tax, or financial advice. BB&T hopes you find this information useful but we cannot guarantee that it is accurate, up to date, or appropriate for your situation. Financial calculators are provided to assist you in estimating the approximate costs associated with any bank activity. Your actual costs may vary. You should consult with a qualified attorney or financial advisor to understand how the law applies to your particular circumstances or for financial information specific to your personal or business situation.

Branch Banking and Trust Company, Member FDIC.

New York City residents: Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at www.nyc.gov/dca.

Branch Banking and Trust Company is now Truist Bank. Learn more.

BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products. You can also learn more by contacting them at 800-SUNTRUST or SunTrust.com.

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