U by BB&T: My Banker (Mobile App)

U by BB&T: My Banker (Mobile App)

Watch how the My Banker feature can connect you with a banker and enable you to schedule appointments from U by BB&T®.

Welcome to the demo for My Banker, the feature that connects you with a real banker and lets you schedule appointments on your time. In this video, we're going to cover the My Banker feature on the mobile app. We also have a demo that covers how to use My Banker on a desktop or a laptop. So be sure to check out that, too. 

The My Banker tile will automatically show on your dashboard when you first log in, and you are already given a real banker to work with. As you can see, it's easy to call, email, get driving directions to their branch, or schedule an appointment. So let's schedule an appointment. 

First, pick the date and time you would like to meet. Choose whether you want a phone or in-person appointment. Put in your contact number and the reason you'd like to meet, and click Submit. There. Your appointment is booked. 

One other thing to point out, you can also add other bankers to your contact list if you want by clicking here. You can search by name or location, and you can add as many as four additional bankers. 

And there you have it. Connecting with a real banker is as easy as that. We hope this demo was helpful, and we hope the My Banker feature makes your financial life a little easier. 


This demo is for the mobile app experience. There is a separate video for the web experience on a desktop or laptop computer.

See all U by BB&T video demos

The information provided is not intended to be legal, tax, or financial advice. BB&T hopes you find this information useful but we cannot guarantee that it is accurate, up to date, or appropriate for your situation. Financial calculators are provided to assist you in estimating the approximate costs associated with any bank activity. Your actual costs may vary. You should consult with a qualified attorney or financial advisor to understand how the law applies to your particular circumstances or for financial information specific to your personal or business situation.

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