PlanTrac®—Access your workplace retirement plan information

PlanTrac offers everything you need to know about your workplace retirement plan. With PlanTrac, you can:

  • View account details including your balance, investment allocation and rates of return
  • Change your investment allocation for current or future contributions
  • Access investment information, plan documents and your plan’s message board
  • Request a loan, withdrawal or investment advice (for select plans)

Want to see how it works? Watch the PlanTrac demo video(opens in a new tab)

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Enroll in your workplace retirement plan

To access PlanTrac, you'll need to enroll in your plan. Depending on the method your plan administrator has chosen, you will either enroll at work or online.

Enroll at work

If enrollment is handled at work, simply visit your plan administrator and fill out the appropriate forms.

Enroll online

Select Enroll now in the "Log in to PlanTrac" section at the top of this page. Next, you'll input your Social Security number, temporary PIN and birth date.

What's my temporary PIN?

When asked for a temporary PIN, use the last four digits of your Social Security number and your birth month and day (format: MMDD).

Here's an example:

  • Last four digits of your Social Security number: 1234
  • Birth date: April 16 (MMDD)
  • Your temporary PIN: 12340416

Your temporary PIN will expire after 90 days. If your PIN has already expired, call 800-228-8076.

Get help investing

Selecting the right mix of investments can be confusing. Your plan may have options to help you.

Investment management with ProNvest

ProNvest is an independent money manager that you can hire to manage the investments in your account for a reasonable fee. Ask your plan administrator or look for the "Investment Advice" tab in PlanTrac to see if ProNvest is offered.

Simple investing with a target date fund

Target date funds place your money in a varied mix of investments and will adjust automatically to become more conservative as you near retirement. You might like this option if you’d rather not sort through all of your plan’s investment options.

Diversified investing with a model portfolio

A model portfolio uses the funds available in your plan to create a mix of investment options based on your risk tolerance or age. This can help you spread out your investments and avoid the guesswork.

Still exploring?

Am I Saving Enough for Retirement?  (Calculator)

Find out if you're on track to meet your retirement goals with this handy calculator.

How Do I Make a Hardship Withdrawal from My Plan?  (Article)

Before making a hardship withdrawal, you'll want to know it works, how to qualify, and the taxes and penalties involved.

What Mistakes Am I Making With My Money?  (Video)

Make sure you're avoiding these pitfalls to create better financial habits.

Related services

Investing in Your Plan

Work is hard. But saving doesn’t have to be. You choose the amount you want to save, and your employer automatically deducts it from your pay. Not only that, every plan is tax-advantaged and compounds the interest you earn over time. And one day, when you retire, you can have a benefit to live on for years to come.

Rollover IRA

A Rollover Individual Retirement Account (IRA) has the same tax benefits as a Traditional IRA and there is no limit to the amount you can rollover from a qualified plan.

Ways to Invest

From do-it-yourself to "help me choose," BB&T Investments has solutions that provide the right level of support for the way you prefer to invest.

Market Trends

The information provided should not be considered as tax or legal advice. Please consult with your tax advisor and/or attorney regarding your individual circumstances.


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