PlanTrac

Log in to PlanTrac

PlanTrac®—Access your workplace retirement plan information

PlanTrac offers everything you need to know about your workplace retirement plan. With PlanTrac, you can:

  • View account details including your balance, investment allocation and rates of return
  • Change your investment allocation for current or future contributions
  • Access investment information, plan documents and your plan’s message board
  • Request a loan, withdrawal or investment advice (for select plans)

Want to see how it works? Watch the PlanTrac demo video (opens in a new tab)

Enroll in your workplace retirement plan

To access PlanTrac, you'll need to enroll in your plan. Depending on the method your plan administrator has chosen, you will either enroll at work or online.

Enroll at work

If enrollment is handled at work, simply visit your plan administrator and fill out the appropriate forms.

Enroll online

Select Enroll now in the "Log in to PlanTrac" section at the top of this page. Next, you'll input your Social Security number, temporary PIN and birth date.

What's my temporary PIN?

When asked for a temporary PIN, use the last four digits of your Social Security number and your birth month and day (format: MMDD).

Here's an example:

  • Last four digits of your Social Security number: 1234
  • Birth date: April 16 (MMDD)
  • Your temporary PIN: 12340416

Your temporary PIN will expire after 90 days. If your PIN has already expired, call 800-228-8076.

Selecting the right mix of investments can be confusing. Your plan may have options to help you.

Investment management with ProNvest

ProNvest is an independent money manager that you can hire to manage the investments in your account for a reasonable fee. Ask your plan administrator or look for the "Investment Advice" tab in PlanTrac to see if ProNvest is offered.

Simple investing with a target date fund

Target date funds place your money in a varied mix of investments and will adjust automatically to become more conservative as you near retirement. You might like this option if you’d rather not sort through all of your plan’s investment options.

Diversified investing with a model portfolio

A model portfolio uses the funds available in your plan to create a mix of investment options based on your risk tolerance or age. This can help you spread out your investments and avoid the guesswork.

Still exploring?

Before making a hardship withdrawal, you'll want to know it works, how to qualify, and the taxes and penalties involved.

Find out if you're on track to meet your retirement goals with this handy calculator.

Make sure you're avoiding these pitfalls to create better financial habits.

Related services

Learn about workplace retirement plans

Knowing the best ways to save and invest in your plan can reap long-term rewards. Learn more about investing in your plan

Rolling over your workplace retirement plan?

Avoid tax penalties and ensure a smooth transition with a Rollover IRA. Learn more about rolling over your plan

Investing with BB&T

We can help you invest other assets, or set you up to invest on your own. Learn more about investing with BB&T

The information provided should not be considered as tax or legal advice. Please consult with your tax advisor and/or attorney regarding your individual circumstances.

Securities, Investments and Insurance Products or Services are:

  • Not a deposit
  • Not FDIC-insured
  • Not guaranteed by a bank
  • Not insured by any state or federal government agency
  • May go down in value

Market data information is obtained from third-party sources believed to be reliable, but is provided "as is" with no warranty. Market data is provided for informational purposes only, does not constitute investment advice, and may not be used for trading. Market data is for the individual use of each site guest, and may not be copied, downloaded, stored or redistributed. Quotes are delayed 15 minutes. Some index information is proprietary to the index owner. Data access and usage is subject to the terms and conditions imposed by our third-party sources. Access or use of any data indicates agreement to these terms.

Branch Banking and Trust Company, Member FDIC.