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Use our knowledge to your advantage

Agents play a critical role in the homebuying process. Your clients look to you to guide them every step of the way through their journey—from finding a home and making an offer, through inspections and closing. It's a relationship based on trust and earned through knowledge.

BB&T understands the importance of relationships. We value our relationships, with you, and with your clients. That's why we provide helpful information to support you while you grow your business, and tools you can leverage to educate your clients.

Resources for you

Our insights and trends center provides you with the latest information about your industry. Enjoy tips and best practices designed to help your business grow—whether you're new to the game or a seasoned practitioner.

Resources for your clients

Keep your clients informed throughout their journey with the tools, calculators and helpful articles available through our mortgage education center.

Our mortgage professionals

For most people, getting a mortgage is the biggest financial decision they'll make. Our mortgage professionals are local. They understand the communities they serve and value the personal relationships they form with you and your clients. Like a good neighbor, you can trust them to be responsive and rely on them to work solely in your client's best interests.

Our solutions

We take the time to understand each client's financial life and goals, and recommend the best solution based on their unique needs and lifestyle. For first-time homebuyers, we offer up to 97% financing and a reduced mortgage insurance requirement. Other loan programs offer low-to-no down payments and easier credit and income requirements.

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Hear from our clients

Edward Arias

Find out how a first-time homebuyer marked a major milestone with the purchase of his first home.

[MUSIC PLAYING] There's a point in your life where you need to move forward. And I was getting to that point in my life, I was turning 25, and buying my first home is pretty much securing a future for me and for those who come after me. When I started, I was looking for something closer to my parents. But that didn't come along so then I started looking more towards the city and we came along this building.

It's funny because when I was younger I used to come out here to the movies, to have dinner and I'll just look at the tower and say, wow, what would it be to live there? Finding this property took me about two months, I looked around a lot, had multiple deals go south. But then this one went in the market, it didn't last more than two days. I put my offer in and it was approved right away. I went directly to the same loan officer that my parents worked with because I wanted the same experience.

When we came to this property, it was actually a little bit out of my budget. But I called Joe, I told him, look, this is a property that I like. I feel comfortable, I think this I think is the right property for me.

It's exciting for the first time home buyer because not only are they excited about purchasing their first home, but for me it gives me satisfaction to be able to see that joy in them to be able to achieve their financial dream.

I recommend BB&T to all my friends. Those who are starting the process, they've seen I purchased and they said OK, I want to take that step too and they asked me how you did it. And I told them, you know this is the bank that you should go to, this is the loan officer you should talk to because they will get you through that process. When my parents come over, I love it, it feels great, seeing their smiles, seeing how they enjoyed seeing me happy, seeing that I'm progressing that I'm moving forward with my life. I think that smile that you see in them is worth a lot.

[MUSIC PLAYING]

Ketan Patel

Find out how BB&T treats its mortgage clients like family, with personal connections based on open communication.

The newness of it, the excitement. And for us, it was starting a new life. Just walking through those doors where there's no furniture, just some carpet and some walls, and it's yours.

My name is Ketan Patel. I'm a podiatrist. As a kid, I knew I wanted to be a physician. My uncle was a physician, and I always looked him as a mini superhero. He goes around helping other folks. And watching that, that was an unbelievable gift.

The best part about working with my mortgage officer is that he's always willing to help. He's always there to just be a sounding board. There's so many times that he's mentioned to me before that, hey, if you've got a question, just give me a ring, or if there's something that just doesn't make sense, give me a call. One of his big fortes is communication.

A lot of my clients, they have day jobs, so a lot of times people want to talk with us perhaps during their lunch hour, oftentimes in the evenings. If the client needs to talk with me, I need to be available.

I met my mortgage loan officer through a mutual friend from high school. He was able to help out my brother, several of my other friends. And naturally, when it came time for me to buy a place, he was the easiest guy to go to.

This really is a personal relationship. At BB&T, we believe that the client is almost like part of the family.

Working with him is very seamless. It's accurate, it's fast. You can pretty much take it to the bank. Whatever he tells you, it's gonna happen.

You can tell it's kind of the banks of old, where you knew your banker, they knew about your lifestyle, your needs. You have a relationship. I really feel like I'm at a small bank, but I know that they have the power of a larger institution.

The mortgage process is pretty daunting. There's all kinds of information in the marketplace about perhaps how difficult it is to get the mortgage. Some of this information is accurate, some of it's not. So we like to kind of put the client at ease, prepare them for the process.

To me, knowledge is everything. So anytime you're going through an experience or you're trying to achieve a goal, education should be your first step. That first step is crucial, and it sets you up for success or for failure. And that's what's been pleasurable about my experiences with BB&T is the first discussion point is what is our objective, how are we gonna get there, and what are the pros and the cons behind that process.

Call BB&T. Don't think twice about it. You'll be more educated about a process that you're undergoing. You may end up finding a good relationship and a good friend that will help you in your future endeavors.

There's a lot of factors that go into it that people initially don't consider. And if they'll give us the opportunity to speak with them, typically they realize, wow, I learned things that I didn't realize were important, and they helped me to make a better decision.

You're not a number. You're not a statistic. You are a person that they have a vested interest in and want to help.

Loans, lines of credit and credit cards are subject to credit approval.

All BB&T mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.

Branch Banking and Trust Company is a Member FDIC and an Equal Housing Lender.