Real estate agents explain the three main reasons they always rely on BB&T Home Mortgage.
Turning clients into happy homeowners can be a complicated process. While agents can provide the best care possible, ensuring it's smooth sailing to closing day requires a lender who is as dedicated to creating a positive experience as you are.
That's why having a trusted mortgage partner on speed dial is not only a good idea for your clients but your business as well.
Joe Basile and Dana McCormick-Nommsen, Realtors with Coast 2 Coast Triad Home Team, turn to BB&T Home Mortgage services for their personal needs, as well as their clients'.
Basile explains: "When you're selling real estate, there are many moving parts for the buyer, so having a good lender is a key advantage—more so than anything else."
He tells clients to look for three things in a potential lender: trustworthiness, product offerings and quality of communication. In his eyes, BB&T Home Mortgage knocks it out of the park on all three counts.
Superior mortgage products
Basile is an adamant believer in what BB&T Home Mortgage offers. "Their loan products are the best the market has to offer. They offer better solutions for all different kinds of clients...and their rates tend to be the best," he explains.
He particularly appreciates the options for first-time homebuyers who might typically fall into an FHA or ARM due to limited options. Instead, they can take advantage of a loan from BB&T Home Mortgage with up to 97% financing.
McCormick-Nommsen says, "If BB&T Home Mortgage has a loan package that will work for our clients, I know they will choose BB&T Home Mortgage." In fact, that's who she's chosen for her own home loan, in addition to both her personal and business bank accounts.
Customer service that cares
Both agents are convinced good customer service and open communication are essential to the process.
"I recommend BB&T Home Mortgage because when we refer them, I know my clients will get a prompt phone call and a very knowledgeable person on the line to help with their loan. The service they provide is hands down second to none."
BB&T Home Mortgage is known for its speed as well—clients can complete an application in just 15 minutes and go from application to ready-to-close in less than 30 days for some programs. Disclosure 1
Basile believes the right mortgage service provider can lessen the stress of the home-buying process.
He explains to clients, "You have to get to know this person—they'll be with you from contract to close. You need to be able to trust the person handling the biggest financial decision of your life." For this, he feels confident pointing them toward BB&T Home Mortgage.
A holistic approach to lending
McCormick-Nommsen explains, "When I guide clients to choose a lender, I believe it's about more than just the interest rate. I tell them to pay attention to the fees that go with getting a loan as well as the customer service."
Choosing a mortgage partner shouldn’t be isolated to picking the best product or the best customer service.
BB&T Home Mortgage looks at each client's entire financial life and suggests products accordingly. For them, it's not about selling; it's about helping people get into the right home and forging a long-term banking relationship with their best interests at heart.
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The 30-day quick-to-close program is not a closing guarantee. Individual circumstances may vary. Please contact your local BB&T Home Mortgage professional for more information about the program and documentation requirements.
Loans, lines of credit and credit cards are subject to credit approval.
All BB&T mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.
Consumer Handbook on Adjustable-Rate Mortgages coming soon.
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BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products. You can also learn more by contacting them at 800-SUNTRUST or SunTrust.com.