Account Services

Streamlining more aspects of your financial life

Simplify transactions, customize your debit card, pay taxes online and more.

Save time and effort

It's easier than ever to perform more of your everyday—and not-so-everyday—financial activities.

Check ordering

Whether you write one check per year or dozens every month, ordering online is the simplest way to obtain customized checks and accessories.

  • Checks
  • Checkbook covers
  • Personal deposit slips
  • Address labels

Check ordering is easily accessed online in U by BB&T. It seamlessly integrates with check ordering from Deluxe®.

Direct deposit

Direct deposit of your paycheck is the fastest, safest and most convenient way to get your wages, Social Security or other government payments into your checking or savings account.

  • Save time
  • Put your money to work faster
  • Eliminate the risk of check theft
  • Avoid another trip to the bank

Download the form to set up direct deposit (PDF).

To complete the form, you'll need to include your routing number.

Digital wallet

Shop in stores, online and in apps with the same rewards, benefits and protections of your BB&T credit, debit and BB&T MoneyAccount pre-paid debit cards.

Card design

Personalize your BB&T Debit Card with the design of your choice in either landscape or portrait orientation. Design options include:

  • Gallery images – Browse hundreds of professional photos in our image library
  • Personal images – Upload your favorite photo or image
  • Photo ID – Upload your profile photo for an added layer of card security

Online tax payment

Paying your taxes online is fast and secure—and your payment is processed immediately.

  • Save time and effort
  • Get peace of mind with instant payment confirmation
  • Pay personal or business taxes—multiple payment options are available

Learn more about online tax payment.

Still exploring?

What can U do for me?

See how U by BB&T can make managing your money easy and convenient.

Welcome to U by BB&T. We created U to make managing your finances fast and easy.

You can do all the basics, like check your balances, transfer money, pay bills, and deposit checks, and we've got some new features we think you'll like, too. Now you have a customizable dashboard with movable tiles, so you see what's important to you.

Get your free credit score, and learn how to improve it to get to the Excellent green zone. Add BB&T deals to earn cash back while you shop. Make your daily coffee start working for you.

Stick to a budget and reach your spending goals with U's plan and analyze features. Your dream vacation can be a reality sooner than you think.

You can store and attach receipts to your transactions to keep track of what you buy, which comes in handy when you need to make a return, and we've partnered with Zelle, so now you can pay your friends back in minutes no matter who they bank with.

Need to talk to someone? Schedule an appointment or connect with your personal banker directly in U.

Want to make sure you have enough money for some extras this month? Quick view your balance on your phone without logging in.

You can see all your financial and investment accounts in one place, not just the ones with BB&T.

So check it out. Come see how U by BB&T makes managing your finances fast and easy. See what U can do for you.


Related services

Mobile banking

The U by BB&T® mobile app for iPhone®, iPad® and Android® is a complete and seamless banking experience.

Investment account access

Take advantage of our multiple online investing services, providing access to your discount brokerage accounts, retirement savings and online trust management.

Only deposit products are FDIC insured.

Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple, Inc., registered in the US and other countries. Apple Pay and Touch ID are trademarks of Apple, Inc.

Google and Google Pay are trademarks of Google, Inc.

Samsung Pay and the Samsung Pay logo are trademarks of Samsung Electronics Co., Ltd.

Android and the Android logo are trademarks of Google, Inc.

Fitbit Pay is available on select Fitbit watches, including the Fitbit Ionic and Fitbit Versa SE. Fitbit Pay and the Fitbit Pay Logo are trademarks, service marks and/or registered trademarks of Fitbit, Inc.

Garmin Pay is a trademark of Garmin Ltd. and its subsidiaries.

Truist Bank, Member FDIC and an Equal Housing Lender. 

New York City residents: Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at

Branch Banking and Trust Company is now Truist Bank. Learn more.

BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products. You can also learn more by contacting them at 800-SUNTRUST or

BB&T Complete Client Protection

about Truist Bank