Mobile Text

Check your balance, view transactions and transfer money with a simple text message

New to online banking?

Enroll now in online banking - important

Best if you

  • Prefer the convenience of account access using mobile text
  • Require basic account information 
  • Don't have a smartphone

Benefits

  • Easy to set up through BB&T online banking
  • Receive information on your account in seconds
  • Personal information is encrypted using advanced technology
  • Doesn't require a smartphone

Getting set up

It's easy—just follow these simple steps:

From your mobile device:

  • Ensure your mobile phone is ready to receive text messages
  • Go to BBT.com on your phone browser, or start the BB&T mobile app
  • On the mobile website go to Alerts, Email & Mobile Settings and tap Go to Text Banking or go to your Profile on the mobile app
  • Enter and confirm your mobile number
  • Check for a verification text from MYBBT (69228)
  • Text back YES to verify your new number
  • A welcome text confirming your enrollment will be sent to you

From your desktop:

  • Once logged into online banking 1) go to Customer Service from the main menu 2) select Manage My Alerts 3) choose Email and Mobile Settings 4) select Go to Text Banking
  • Enter up to two mobile numbers
  • Set your account nicknames, and you're ready to go

Using mobile text

To use mobile text, just send a text message to 69228 (MYBBT), and insert the text command that corresponds to your request. You'll be able to: 

  • Access your available balance
  • Transfer money between your accounts
  • View your transactions

We'll text you back with the information you requested, usually within seconds.

English text commands:

BAL for balance, TRA for transfers, LAST for transaction history, INFO for a list of all the quick codes, STOP to opt out of receiving text alerts, START to resume alerts and HELP for quick code help.

Spanish text commands:

SAL for balance, TRANS for transfers, ULT for transaction history, INFOR for a list of all the quick codes, CAN to opt out of receiving text alerts, INSC to resume alerts and AYUDA for quick code help.

Ready to get started?

Online

New to online banking?

In person

Locate a branch.

By phone

Got questions?

800-BANK-BBT

800-226-5228

Still exploring?

Learn how to get cash back with your everyday purchases with U by BB&T®.

Gain more control of your bills by having them all in one place—your online banking account.

Don't have a BB&T checking account?

Not convinced that text banking is right for you?

Fees from your mobile or data carrier may apply. A monthly service fee applies if you choose to access your online banking financial data through QuickBooks® or Quicken® Direct Connect.

Branch Banking and Trust Company, Member FDIC.