Online Banking

BB&T Alerts

Alerts can help you keep tabs on your accounts. Receive account alerts by email or text message. The service is free1 with an online banking account and only takes a few minutes to set up.


With alerts you can:

  • Set up alerts to notify you of select activities on eligible accounts
  • Use balance-limit alerts to help prevent overdraft fees
  • Receive alerts either by email or text message on your mobile device
  • Set quiet times to your mobile text alerts
  • Get your BB&T ATM receipts sent to your inbox or mobile device
  • Choose to receive alerts in Spanish or English

Alert Types

Set alerts on the account activities most important to you:

  • Balance and deposit alerts help you track how much money is in your account
  • Debit alerts notify you when your specified withdrawal/debit amounts are exceeded
  • Automatic security alerts notify you of important changes to your accounts
  • Bill payment alerts keep you up to date on your transactions
  • Credit card alerts can make managing your credit spending easier
  • Credit card transaction alerts let you know when your card is used for certain transactions, such as international transaction and purchase threshold exceeded


Ensuring the security of your personal information is a top priority for us. We are committed to making sure:

  • Your personal information is protected by advanced encryption technology to prevent unauthorized access
  • Our alerts service uses the same security as our online banking
  • Alerts do not include any personally identifiable information


Get answers to frequently asked questions about alerts.

What are alerts?
What alerts can I sign up for?
When are my alerts delivered?
Are alerts secure?
Are there fees associated with alerts?

Get Started

To sign up for alerts, log on to online banking. Under the Customer Service menu, select Manage My Alerts.

Get Assistance

By Phone

Call us at 888-BBT-ONLINE (888-228-6654).


Account Details

Contact Us




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