Privacy & Security

AT BB&T, we work to ensure your personal information is protected. Your security is our highest priority. Our privacy and security information will help you understand the policies that protect you. Learn how to minimize your risk and protect yourself online.

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Get the answers you need to make smart online banking decisions...



Identity Theft Protection

Privacy and Security Frequently Asked Questions

Why do you share information within the BB&T Corporate Family?

What are some of the advantages of information sharing?

What do you mean by saving me time and providing convenience?

Do you collect information through cookies?

What level of encryption do you use at BB&T?

How can I reduce the number of pre-approved offers I receive from other financial institutions?

How can I have my name removed from telephone and mail lists so that I do not receive calls, letters, magazines, etc. from companies I am not interested in?

Contact us by Phone

Call us at 800-BANK-BBT (800-226-5228)

Visit a BB&T Financial Center

Contact Us

Call 800-BANK-BBT



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