Alerts can provide business owners with key account information on the go. It's simple to set up and manage alerts with U by BB&T® online banking. Then your primary account owner can receive alerts by text message or email and stay informed without having to log in.


Getting essential information in a timely fashion helps you make informed business decisions and keep your operations running smoothly. With alerts, as the primary account owner you can:

  • Get notified of activities on your business accounts
  • Use payment and transfer alerts to follow important business transactions
  • Receive balance alerts for business accounts by email or text message

Your business email address and phone number must be current in your online banking profile to receive alerts.


Ensuring the security of your business information is a top priority for us. We protect your accounts with multiple layers of security:

  • Your organizational information is protected by advanced encryption technology to prevent unauthorized access
  • Our alerts service uses the same security as online banking
  • Our transaction alerts can protect your business accounts and credit cards by notifying you of how and where they're used

Learn more about small business online security.

Automatic alerts

When you enroll in online banking, you're automatically set up with security alerts to help your account stay safe. You're alerted when:

  • A change to your profile occurs, such as a new password
  • Your email address or mobile number gets changed or deleted
  • Your account is locked due to multiple, unsuccessful login attempts
  • Your account has a new administrator or a new user added

Customizable alerts

You can choose from a variety of additional alerts to receive information that's most important to your business:

  • Daily or weekly account balances
  • Withdrawal of cash from your account
  • ACH and wire transfer status
  • Online, phone or mail purchases using your credit card
  • Credit card transaction at an international location

View all alerts

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Still exploring?

U in 90 Seconds: Alerts  (Video)

Learn how you can protect yourself by setting up alerts in U by BB&T.

What Is My Business Worth Today?  (Calculator)

Get an estimate of the value of your business based on your current assets.

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Fees from your mobile or data carrier may apply. A monthly service fee applies if you choose to access your online banking financial data through QuickBooks® or Quicken® Direct Connect.

Loans, lines of credit and credit cards are subject to credit approval.

Truist Bank, Member FDIC and an Equal Housing Lender. 

New York City residents: Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at

Branch Banking and Trust Company is now Truist Bank. Learn more.

BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products. You can also learn more by contacting them at 800-SUNTRUST or

BB&T Complete Client Protection

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