Association Services

Let us meet your property management and community association needs

How can we help your community association?

BB&T has products and services just for property management companies and community associations. We offer deposit and payment processing services; payment activity reporting; coupon books and statements; payments by ACH; and online, CDARS and association loans.

Payment processing

  • Convenient online payment management – View and download files and reports, search and view payment images, order and track coupons, print statements on demand, submit new account and account maintenance requests and much more
  • Streamlined payment processing – Coupon books or statements and a Coupon Stop Payment program
  • Flexible payment methods – ACH, one-time payments through the online payment system and more

Association deposit services

  • Collect payments and deposit the funds into operating and reserve accounts
  • Preserve your reserve funds while maximizing your earnings potential
  • Access multi-million-dollar FDIC insurance and earn interest with ICS® and CDARS®

Association loans

  • Use BB&T association loans to renovate or make common area repairs
  • Get an emergency line of credit to make quick decisions and fund unplanned projects
  • Use a BB&T Visa® Business Credit Card to get the flexibility and security you need

Homeowner payments through association services

HOA dues payment options:

  • Use Association Pay (ACH) to schedule recurring payments by ACH debit to checking or savings accounts at a U.S. financial institution
  • Pay online by credit card, debit card or eCheck through the BB&T online payment system
  • Schedule your association payment through your bank's bill pay service
  • Mail your payment with coupon to BB&T
  • Take your coupon and payment to a BB&T branch

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BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing. Our friendly teammates at your local SunTrust branches will be happy to walk you through their respective products. You can also learn more by contacting them at 800-SUNTRUST or

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