Homeowner Payments Through Association Services

Pay your HOA dues

Pay now or enroll in automatic payments

Pay now or enroll through BB&T Association Services - important (opens in a new tab)

BB&T Association Services is committed to providing convenient payment options for you. Go green and save time with electronic payment options.

Pay now online

To make a one-time payment today, use our BB&T Online Payment System (opens in a new tab).

Your homeowners association must be enrolled in our online payment service. (If your association isn't enrolled, you'll receive a pop-up message when you enter your payment information.)

Your online payment options:

  • Pay by debit or credit card with your Visa®, MasterCard®, American Express® or Discover card. A convenience fee of 2.95% of the transaction amount is charged for payments made online by any credit card and some debit cards issued by a non-US financial institution. A flat $4.95 convenience fee is charged per transaction for payments made online by debit cards issued by a US financial institution. The convenience fee will be disclosed after card information is entered and before payment is submitted.
  • Pay by eCheck with a one-time electronic funds transfer by ACH debit from your checking or savings account from any US financial institution. No convenience fee is charged for payments made by eCheck.

Pay automatically with Association Pay (ACH)

With BB&T Association Pay (ACH), you can have recurring payments debited directly from your checking or savings account held at any US financial institution.

Here’s how to get started:

  • Enroll online in BB&T Association Pay (ACH) (opens in a new tab). Your homeowners association must be enrolled in our Online Payment System. (If your association isn't enrolled, you'll receive a pop-up message when you enter your payment information.)
  • Enroll by mail or fax by completing the Association Pay enrollment form in your coupon book or billing statement, or following the instructions in this generic enrollment form (PDF).

Manage your Association Pay

Pay with bill pay

Save time and money by scheduling your association payment through your bank's bill pay service or other online payment bill pay processor. Please refer to your Association Services coupon book or statement for important instructions on using an online bill pay service.

Ensure your online bill pay setup reflects the following:

Payee Name: Association Name
Payee Address: PO Box 628207, Orlando, FL 32862-8207
Payee Phone: 888-722-6669
Account Number: On each scheduled payment, use the bill pay account number that appears on your association payment coupon. Do not add any other letters, numbers or identifying words in the account number area.

When are online bill payments received?

In most instances, payments are not received on the same day that funds are debited from your account. Depending upon the method of payment and delivery used by your bill pay provider, payments may take up to 5 business days or more to be posted to your association's account. When using a bill pay service, it's advisable to schedule payments for a date well in advance of the due date.

Pay at a BB&T branch

We have more than 2,100 branches to serve you. Take your Association Services coupon along with your payment to any BB&T location near you.

Need help finding us? Locate the nearest BB&T branch.

Pay by mail

Mail your payment with coupon to:

PO Box 628207
Orlando, FL 32862-8207

  • Do not mail cash.
  • You must include an Association Services coupon with every payment.
  • Make checks payable to the legal name of your homeowners association.
  • Write your Bill Pay Number (located on your payment coupon) on your check.
  • Write "US Funds" on Canadian checks that are to be processed in US funds.

Please Note: Non-payment correspondence received by BB&T at this address may be destroyed. BB&T has no responsibility to forward any non-payment correspondence to your homeowners association. Please mail separately all non-payment correspondence to your property management company or homeowners association.

Need more information?

View frequently asked questions for details on making your homeowners association payments.

Ready to get started?

By email

Contact us with questions or to request assistance.

By phone

Association Services:

9 am to 5 pm ET

By mail

Mail payment to:

PO Box 628207
Orlando, FL  32862-8207

Still exploring?

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Find out how much you can save each month when you refinance.

Refinancing your mortgage can be a smart move, but it's not for everyone. Consider rates, options and your plans before deciding.

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The information provided is not intended to be legal, tax, or financial advice. BB&T cannot guarantee that it is accurate, up to date, or appropriate for your situation. Financial calculators are provided to assist you in estimating the approximate costs associated with any bank activity. Your actual costs may vary. You should consult with a qualified attorney or financial advisor to understand how the law applies to your particular circumstances or for financial information specific to your personal or business situation.

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