Merchant Services

The latest solutions for your unique payment processing needs

Your small business is a big deal to us

That's why we take the time to truly understand every aspect of your business—including the dreams and aspirations that drive it. Wherever you see your business heading, look to BB&T for informed solutions to help you get there.

Learn more about our partnership approach

Why choose Merchant Services with BB&T?

When it comes to managing your business cash flow, you need reliable answers from experts with more than 45 years of experience in creating customized, affordable payment processing solutions for our clients. Our regional consultants gain expertise from managing one of the largest merchant portfolios in the US. They can use that knowledge to develop solutions that best meet your specific needs.

Merchant Services payment processing

  • Simple and more secure payment options for clients
  • Advanced data reporting and analysis
  • Competitive pricing and faster access to funds 
  • Cloud-based solutions that are compatible with other technologies

Security and compliance

  • Reduced risk and liability for your business and clients
  • Fraud protection and data encryption 
  • More secure payment transactions
  • Up-to-date technologies

View our whitepaper (PDF) to learn how you can detect and prevent costly card fraud.

Value Added Reseller Program

  • Partnership with industry-leading financial institution
  • Dedicated relationship manager
  • Referrals from a community-driven banking network
  • In-house client support team

BB&T Merchant Assurance Program

In an ever-changing world of business products and services, it's challenging to keep up with the latest trends while running a business. That's why we created the BB&T Merchant Assurance Program for our small business clients—we want to make sure you always get the best solution at the best pricing for your unique business needs. And if you get a better offer, we'll provide a comparable solution (one per year) or waive the early termination fee should you choose to close your account.

To have our team review a written offer you've received, please contact us at 877-672-4228 Monday through Friday, 8:30 am to midnight ET; Saturday, 10:30 am to midnight ET; or by email at

Ready to get started?


Talk with a merchant sales consultant.

By email

Request maintenance on your existing merchant account.

By phone

Client support representative:
Mon–Fri, 8:30 am to midnight ET
Saturday, 10:30 am to midnight ET

Merchant sales consultant:

Still exploring?

ACH vs. Wire Transfers: What You Need to Know

Making payments electronically is a safe and efficient way to send money. There are two key methods you can use for your business: ACH and wire transfers.

Tips for Managing Cash Flow Effectively

Did you know that more than 80% of small businesses fail because of poor cash flow management? Here are nine tips to help manage your cash flow successfully.

BB&T Merchant Services are subject to business type and credit approval.

Branch Banking and Trust Company, Member FDIC.